I attended a talk by a consultant on how they do these "best places to work" surveys. Setting aside the issue of how accurate these surveys are, one of the dominant traits of these organizations is that performance appraisals float up the chain of command as well as down.
This means that employees and junior managers get a chance to evaluate their bosses as much as the bosses evaluate them. I don't think Bezo's action shows a lack a faith in lower management but rather a "trust but verify" approach.
Of course it might be a more strategic approach to finding out how stuff really works on the front line. Given a big enough management structure the "on the floor" reality might not filter up to the board room correctly. Remember the game of gossip? That effect plagues large organizations.
This means that employees and junior managers get a chance to evaluate their bosses as much as the bosses evaluate them. I don't think Bezo's action shows a lack a faith in lower management but rather a "trust but verify" approach.
Of course it might be a more strategic approach to finding out how stuff really works on the front line. Given a big enough management structure the "on the floor" reality might not filter up to the board room correctly. Remember the game of gossip? That effect plagues large organizations.