I would reserve judgement on this response until we learn the truth. Whether or not a response is adequate depends on what they could have said and should have said, which obviously depends on the facts. So let's just wait for more information until we assign praise or blame.
My comment is 3 sentence long and has 3 caveats. I am definitely reserving judgement, my praise was mostly about the tone, which I maintain is near perfect. I'm really curious if it was a case of him just writing it because a response hadn't been forthcoming and there needed to be one or if there was high-level meetings dissecting every word and phrase to make it just so - or where on that continuum it fell.
