So-called “soft skills” are essential to effective management and hence team cohesion, employee happiness, and lots of other hard to measure metrics which still contribute directly to the bottom line and the team’s ability to deliver. Someone with minimal technical skills and great people skills can still effectively lead strong technical teams. If those skills are not present on a team at all, they will struggle 100% of the time. Nobody may even recognize the struggle if there is no one who can identify these things.