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The Unwelcome Mat - How Not to Attract Tourists (nytimes.com)
389 points by fuzzix on March 16, 2012 | hide | past | favorite | 262 comments



I'm British. I visit the USA 2-3 times per year and travel elsewhere quite frequently. I would rate the "welcome mat" as rather less welcoming than Yugoslavia during the Cold War (a Communist dictatorship).

One annoying note: my wife and I did not change our names when we got married. On a couple of recent occasions we've travelled separately via different airports/on different dates, to rendezvous subsequently. If entering the USA separately on such trips, she usually gets the third degree: "why aren't you travelling with your husband?"

There's serious institutional sexism at work in the immigration system. (Not just the discrimination against middle-easterners that we all know about.)

One point to note is that ICE personnel live and work locally. So your reception varies quite dramatically depending on your port of entry. At Portland and Seattle, for example, they're generally polite, friendly, and about as reasonable as it's possible to be while working within an unreasonable framework. On the other hand, I actively try to avoid entering the US at Newark. The least annoying US immigration clearance experience I've had was in Dublin, Ireland -- the US immigration staff screen travellers by special arrangement on Irish soil (as on Canadian soil) and they've pretty much gone native. Alas, that means flying via Aer Lingus or Delta, which add other drawbacks ...


The only time I travelled into Yugoslavia during the Cold War (July '88) was rather scary - we were on a train from Italy and it stopped in the middle of nowhere and a troops appeared and surrounded the train. I distinctly remember watching them set up what looked like an enormous machine gun of some kind, which was pointed directly at our compartment.

They then did whole "papers please" routine down the length of the train. Things got quite amusing when they got to my travelling companion as he had grown a beard since having his passport photo taken - so his facial hair was given a rather close examination and a sound tug or two.

In my typically rather naive way I thought it was all quite exciting, at least until they got to some harmless old lady who clearly did not have her papers in order and the soldiers all got really very angry indeed - to the point where one took out his pistol and started waiving it around rather a lot. They probably shouted at her for the best part of an hour.

Eventually the train moved on, but it took a long time and was very unpleasant.


At US airports there are also soldiers or guards carrying big scary automatic weapons in plain sight, you get your fingerprints taken and a picture shot from several angles like you're some sort of criminal and if they decide your papers warrant "special attention" you'll get not only yelled at, but fondled quite a bit more than just a few tugs on your beard.

It's also the only place that made me take my shoes off before the metal detector, which I found quite humiliating--maybe sounds weird but there is something about having to partially undress and being made to walk around on your socks for a bit in front of very unfriendly looking officers trying to decide whether they shall give you an additional pat-down or not that just screams WELCOME TO AMERICA, LAND OF THE FREE.

I dunno, it was good to have visited the place once but I'm not sure if I want to go there again. My US friends can come to Europe next time :)


It's also the only place that made me take my shoes off before the metal detector, which I found quite humiliating

This appears to have been one of the calculations of the terrorist group that put up the shoe bomber

http://en.wikipedia.org/wiki/2001_shoe_bomb_plot

to trying his failed attempt to blow up an airplane with a bomb hidden in his shoe. Some of the co-religionists of some of those terrorists consider it extremely degrading to be bare-footed in certain situations deemed to be "holy" situations (I know this from having been warned about how I oriented my feet in flip-flop sandals once when I was overseas in 1984), and thus they have probably been glad to humiliate Americans as Americans have reacted to the failed shoe bomb plot. My proposal is that United States airport security give up on requesting passengers to remove shoes. Yeah, maybe have chemical sensing devices with air intakes at floor level to screen for bombs on shoes, but let us all wear our shoes onto airplanes and throughout the insides of airports. The screening procedures at present appear to be an overreaction to the actual risk of a shoe bomb destroying a passenger airplane, especially in view of other countries not having the same screening procedure for airline passengers.


For me it's the fingerprinting that does it.

I once told an American acquaintance that US customs fingerprinted all my ten digits last time I was in the US. Her reaction: She refused to believe me. That her country would do that to visitors was unthinkable. And I'm from Norway, a reasonably US-friendly country (and ally, I guess).

The most appropriate reaction would be for all other countries to fingerprint all American visitors (like Brazil). But governments in small countries don't dare mess with the US.


And then, there's the human error issue.

When I got my visa, I went with my mom and brother. Since we have very similar names, the lady who took our fingerprints mixed up the fingerprints. She noticed her mistake and fixed my brothers. But she forgot mine.

End result: when I actually got to the USA and went on the scanner, I got a "fingerprint mismatch". I was directed to a room to sort it out. The immigration officer was extremely polite about it tho, way friendlier than what I expected.

After waiting in line for some guy who was accused of drug dealing but was found not guilty (they were waiting for the courthouse to open to verify), and for a girl who consistently spent as much time as she could in the US (and last time had overstayed the visa), it was my turn. The conversation was as follows:

agent: (...) 5 minute wait while he was apparently typing something, while glancing at me from time to time agent: - Who is this individual? (turns the monitor) me: uhhh... oh, that's my brother! agent: - And where's he now? me: - Just over there! (points) agent: - Oh, ok. Welcome to America. me: - Thank you.

I went to the door and turned back.

agent: - The exit is over there. me: - I know. I just wanted to ask you something: did you manage to fix my file? agent: - No. You'll always have this problem. me: - ... okay then.

I have no idea if that's the typical experience - I hope it is and, if true, I have no qualms about it. There was nothing inherently humiliating, there was no disrespect at any time.

Now, I considered writing to the DHS asking about it, but I am pretty sure that they'll ask me to get another visa. Which I won't until mine expires or if I'm required to change my status for some reason. See below.

By the way, paying $12 for a form is nothing, try having to travel 800km and stand in line under the sun for an hour, after paying $150 (plus travel and accommodation expenses), with no guarantees you'll actually have the damn thing issued. Oh, and that's to be done during workdays - you'll have to use vacation or sick days. Also, it must be scheduled months in advance. And you still have to file the landing papers, which ask you the same sort of questions the article was complaining about.

All that, for a country with a visa rejection rate of less than 5%.

So yeah, I agree that the US needs to be more welcoming. But it is not always that bad. It does need more consistency, though. I guess many of the "rules" are made up by whoever is in charge at that moment.


They also do retina scans. Even more annoying when I went to renew my green card they insisted on doing the finger print scans again, just in case they had changed since the last time or the numerous times they scanned them at the airport. My experiences renewing a green card https://plus.google.com/110166527124367568225/posts/ft4gp8i7...

There is such a marked difference between immigration in the rest of the world and the US. Short or non-existent queues, happy staff even when you arrive at 1am, handing out candy, not behind large barriers etc.


Maybe I'm just not in the right areas of the airport, but I can never recollect seeing anyone armed beyond a small pistol in the airport. Which airport was this?


I have not seen any myself recently - I'm an infrequent air traveler. But for up to six months after 9/11 there were a lot of National Guard guys hanging around, with M16s.

Knowing how government work it would not surprise me at all to read that each airport now has TSA officers with SWAT training and they have all kinds of weaponry stashed in a locker somewhere.


Most if not all TSA officers are not sworn officers, I believe. If you notice at airport security checkpoints, no TSA agents have weapons, a few actual police officers stationed there do.


Right, TSA agents aren't law enforcement.


Point taken.

Give it a few years, they will be.


My recollection is that, at least initially, the Guardsmen stationed in airports after 9/11 were issued guns but no ammunition. Not sure whether it was due to red tape or what, but that certainly illustrates the US approach to "security" quite nicely.


I think I remember the 'no ammo' thing.

Less an institutional approach to security, more an example of institutional panic.

The NG is fine with passing out guns - they probably break them out one weekend a month and dust them off.[1] But passing out ammo - that's a serious step. Some officers freak the heck out when they think about troops having actual live bullets in their magazines.

In the 1980s era Marines, on barracks duty, I actually rolled out to a for-real no-kidding 'we're being shot at' incident with a rifle, a radio, a flashlight and no ammunition.

The reasons _why_ are complicated (and this isn't the place for a sea story) but it boils down to 'the troops weren't trusted with bullets - they might shoot someone'.

[1] I understand this has changed, for the better, since 9/11. Now they break them out and _clean_ them on drill weekend.


I haven't seen this in a US airport either.

I DID see something similar in a British one, though. Soldiers (not guards or police) patrolling the terminal with (to my eyes) very large guns. They also seemed to be in "spread out"-formation, keeping their distance from each other. A measure I would have thought was reserved where more caution was needed, e.g. street patrolling in a war-zone.

A rather unnerving sight, actually.


I haven't seen them since the immediate weeks after 9/11.

But I did see them in Frankfurt and CDG _before_ 9/11. So in some countries it's quite routine to have (para)military personnel guarding airports. In the Us it seems to be the exception. I haven't seen any recently.


Yes, in Frankfurt it's fairly routine. The security is pretty high, and it gets even tenser at times, when some radical group announces threats and such. It's not only the airport, though; I've seen policemen with MP5s at the Frankfurt train station and once on the main shopping street in the city center, too.


I haven't seen them in an airport lately, but National Guard soldiers are in Penn Station in NYC. They are armed with pistols, and spend most of their time flirting.

If they are doing a drill or the threat level goes up, they are armed with rifles, and the cops have sub-machine guns. Fortunately, they are unloaded, so you're less likely to have an incident where they start shooting at some deranged homeless guy. Being deafened by some idiot shooting a rifle down there would suck.


Agreed, I've never seen that in the US. I have seen it at train stations in France though. That was a bit surprising my first time there.


Yes there is essentially since 1995 bombing I believe (http://en.wikipedia.org/wiki/1995_Paris_Metro_bombing). To be a bit more precise : http://en.wikipedia.org/wiki/Vigipirate.


Well before 9/11, I recall going through security at Frankfurt with a large German guy, his mean looking dog, and an automatic weapon of some kind. He was also the only person in the place that didn't seem to have a very thorough grasp of English.


I admit it was a special time, but I explicitly recall Miami airport, Nov 2001: heavily armed soldiers (machine guns) in the airport and a humvee with a huge flag in the parking.


I've seen people armed with machine guns at Miami, but that was about a year after 9/11, I think.


I've seen ICE agents with machine guns in Miami International Airport.


> At US airports there are also soldiers or guards carrying big scary automatic weapons in plain sight

When I was in Frankfurt in the 80s, it looked like every airport and train policeman carried a submachine gun.

In both Germany and the UK, I saw ordinary police carrying submachine guns outside the airport. (The UK surprised me.) Again, the 80s.

Has that changed? (I saw a couple of Italian police outside of airports with submachine guns post-2005.)

I've never seen more than a couple of automatic weapons in a US airport (and I spend way too much time in them). (BTW - M-16s aren't "big scary".)

I've seen maybe 10 US police outside of airports with automatic weapons in the last 30 years.

I was surprised how well armed the Indonesian airport police were in 2010.


BTW - M-16s aren't "big scary".

I grew up in rural Alaska where guns were very much a part of everyday life, and I'm not sure I entirely agree.

Handguns are for situations where you don't expect to shoot something. Long guns are for situations where you do. In Alaska, most people carried handguns in the woods in case of bears, but a rifle indicated intent to kill things. Police often have a rifle, shotgun or both in the car, but don't get it out when they're not expecting trouble.

Something similar can be seen in the military, where soldiers whose primary job involves shooting people carry rifles or machine guns, and soldiers whose job is something else often have only a handgun.

A police officer carrying a long gun is, and should be a little alarming; it implies an unusually high expectation of a shootout.


(BTW - M-16s aren't "big scary".)

You know that, I now that. But to someone who rarely or never shoots an M16 is indeed big and scary.

Or just big. Two years ago we had an exchange student from mainland China. He'd never _seen_ a gun not carried by a soldier and never handled one not in a video game.

The idea that I had some pistols and rifles around the house was interesting to him ... but I thought he'd stroke out when I took him to a gun store and he was able to actually _handle_ an AR15.


I would consider any gun in the hands of another man 'big scary'. It doesn't really matter how big it is. He could be holding a small pistol - it can still kill me.


I suspect it depends on what you're used to. Seeing normal police officers in the US with firearms is, to me, just as scary as the officers that carry large rifles in airports. At least airports feel like an exception.

But most Americans I've talked to comment on the large rifles, but never on the handguns carried by normal police officers. It's normal for cops to have handguns, so it's nothing for them to be afraid of.


If your average American knew how little firearms training an average cop actually has they _would_ be afraid.


No joke. I know some LEO are very well trained, but I've shot alongside Boston PD and Seattle based Air Marshals and I was shocked at how bad of shots both groups were. And this is on the shooting range, without adrenaline/fear, etc... They were hitting paper, but nowhere near the 10 ring. The Air Marshals were scary considering they'd be shooting inside a crowded plane.


If we're doing anecdotes ...

Friend was a former Forth Worth police officer. His first week of patrol his issue pistol was broken. He didn't find out about this until he pulled it on a guy and it went 'click' not 'bang'.

It amazed me that this guy, who was not stupid, carried a gun around for a week without doing a function check on it.


> I would consider any gun in the hands of another man 'big scary'. It doesn't really matter how big it is. He could be holding a small pistol - it can still kill me.

How about a gun in the hands of a woman?

Or, a car in the hands of a human?

Or, a match/lighter?

You're surrounded by people with things that can kill you (he says considering the lethal potential of desk stapler).


You can also be killed by a baseball bat, garden shears, or a plastic supermarket bag. Why do you consider a gun carried by someone as part of his job 'big scary'?


Hand guns are made with the specific purpose of killing human beings which is somewhat terrifying. Also, it is a lot easier to be accidentally killed by a hand gun than a plastic supermarket bag.


Hand guns are made with the specific purpose of killing human beings

I had, for a number of years, a .22 target pistol. Made for the specific purpose of punching small holes in paper. You _could_ use it for killing people, but you'd have to work at it.

That aside, being terrified of a thing seems like a sad way to live.

I'd be more afraid of a person with intent to harm, than the specific tool he uses.


That's how I feel exactly. Over the years I've been places where there were no guns, and places where pretty much everyone was packing. The most terrified I've ever been was a place where nobody had a gun, and I would have been overjoyed to see an armed policeman at the time.


>it is a lot easier to be accidentally killed by a hand gun than a plastic supermarket bag.

How many accidental gunshots vs. how many accidental incidents of accidental suffocation caused by supermarket bags?

Bags killed over 2000 infants btwn 1980 and 1997.

Accidental firearm deaths about 1000/year. So, you are right. But it's not as though accidental bag suffocation is insignificant and brushed aside as minimal.


So maybe infants should be more scared of plastic bags than firearms. I'm pretty sure that the commenter in question is not an infant, and thus has little to fear from plastic bags. (Does this really need to be stated?)


The commenter in question is afraid of a little girl with a gun. So .. me _might_ well be afraid of plastic bags.


> Hand guns are made with the specific purpose of killing human beings

Citation needed. Since they're not that effective at that "specific purpose", either their designers are incompetent or that isn't actually their "specific purpose". (And no, "what are they designed for if not killing people?" isn't actually an argument, evidence, etc.)


He could be holding a small pistol - it can still kill me.

A gun is just a thing, a tool, it can't do anything.

What matters is the operator, his intent.

A Marine with his bare hands is dangerous. A cheerleader with a bazooka is not.


I'd be more worried about the cheerleader. The marine has a lot of training so unless I do something stupid they will most likely stay in control and not use their power over me. A gun can make any idiot as deadly as a well trained marine - but the idiot may not have the same amount of control making them more dangerous.


I'd be more worried about the cheerleader.

Sorry, wrong answer. It's not 'staying in control' it's the will to use the weapon to cause harm that 'will or may result in death'.

A cheerleader has no training, is not desensitized, hasn't been indoctrinated that guys downrange are targets and no longer actually human.


I may be overstretching the example, but a cheerleader with a rocket launcher has a non-trivial probability of unintentionally firing it in an unsafe direction.


You're over thinking the problem.

We're not ... I'm not ... talking about anything but intent to harm.

Marine has it. Cheerleader doesn't.

Cheerleader is harmless. Marine isn't.

This intentionally simple example excludes random fumbling with controls.


Well, I'm going to overthink it a bit more.

An armed cheerleader, given alcohol or significant emotional distress is more likely to act rashly than a marine who was intentionally subjected to abuse in basic training to see if he'd snap under pressure and trained to be disciplined at all times.

Your initial thinking isn't wrong, but this is HN; we pick things apart here.


Well, you did it: you stretched that metaphor until it broke into teeny-tiny pieces all over the ground.

My inner-bitter clinger is going to go weep to Jesus now.


I'll have you know I'm a Marine with ambitions of cheerleading, you insensitive clod!

I'm sorry, but a cheerleader with a bazooka is most decidedly dangerous.


I'm sorry, but a cheerleader with a bazooka is most decidedly dangerous.

Not a bit. The bazooka is not dangerous, the _operator_ is.

Thought experiment. We've got a Thunderdome. Make it bigger (for kicks) and with more protection so shrapnel doesn't shred the crowd.

We've got Midvale High's cheerleader team, two US Rangers just back from Afghanistan.

Give the Rangers knives, the cheerleaders bazookas, grenades, shotguns, whatever.

I'll take the Rangers to win anyday. You'll really bet on the cheerleaders to win?


Another thought experiment.

Imagine a short tunnel. You're in the tunnel. The cheer leader is also in the tunnel.

Give the cheerleader a live, loaded, bazooka. Cheerleader doesn't know where or what the trigger is, or what any of those flaps, buttons, and triggers are, or how to hold the device.

Where do you want to stand? Within arms length of the cheerleader? Within 10 metres of the cheerleader, in front of the bazooka?

Most people are saying that the cheerleader might have no intention of killing you (and would be horrified if they did) but that there is a strong chance that they would, by accident.


1. I don't stand anywhere.

I yell like a banshee, run forward, knock her on her butt and smash her over the head with the bazooka.

Or, I talk nice, put on my authority voice, walk forward and then knock her down and smash her over the head with the bazooka.

Depends on the cheerleader. Talking nice will probably work best, thinking about it. And oh, hey, there is that intent thing again.

2. Thunderdome is a much better example for a melee battle than a short tunnel.

3. It's fascinating how my comments in this thread get modded down to 0, or -1 but people keep replying.


So, both your examples in 1 suggest that you think a cheer leader having a bazooka is not a good idea. Other people agree, not because the cheer leader is wanting to kill you with it, but because the cheerleader has a good chance of accidentally killing you (or others) with it.

(I haven't down-voted you. I do disagree with you, but that's not a reason why I would down vote.)


I don't agree with him either, but the discussion isn't bad. I've up voted him so that the text goes darker :-)


The point is not who is more dangerous _in battle_. The point is who is more dangerous _to me_, who poses no threat. An untrained operator is far more dangerous _to me_, as compared to a trained operator who will be aware that I do not need shooting, and who will be capable of hitting other targets, if necessary, without accidentally hitting me.


The point is not who is more dangerous _in battle_. The point is who is more dangerous _to me_,

Your point and my point diverged somewhere upthread.

It's not about 'battle', never was to my mind. It's about intent, will, and capability.


The UK surprised me

I'm surprised at your surprise. The thing to remember is that terrorist groups has been a real and continuous threat in many European countries since at least the 60's. So airport security is something they've been taking seriously for decades and as such serious men with sub-machines guns have always been part of the scenery in most major European airports.


The UK thing is gently surprising. It's only reletively recently that they've started openly carrying guns.

Metropolitan Police were first permanently stationed at Heathrow in 1974. Boundary and operational conditions meant that most airport police could not carry arms; a law change in 1974 made it possible for them to do so.

But they openly started carrying machine guns in 1986.[1]

The UK had domestic terrorism for a long time before that happened. (Also, after.[3])

(http://articles.latimes.com/1986-01-09/news/mn-14156_1_machi...)

(http://news.google.com/newspapers?nid=2507&dat=19860109&...)

[3] (http://www.independent.co.uk/news/ira-bombs-on-runway-as-jet...)

As an off-topic aside, my recent web searches include things like [heathrow mortars] and [machine guns heathrow] and so on. It says something that my totally innocent searching for information has left me with some anxiety.


And serious women, at least in Israel.


In both Germany and the UK, I saw ordinary police carrying submachine guns outside the airport. (The UK surprised me.) Again, the 80s.

Has that changed?

No. At least at Munich airport, there are one or two policemen with submachine guns right behind the security checkpoints. I think I have seen one at Heathrow recently, too.

This actually makes me feel safer.


Yup, police with submachine guns are completely routine at Heathrow. They're also not an uncommon sight around certain parts of London these days - all the big government buildings have a couple of policemen with MP5s hanging around the entrances.


That might have been a terrorism thing in the 80s in Germany. You know, domestic terrorism. The RAF was still active in the 80s and was actually able to carry out a few attacks (unlike, say, islamic terrorists).

During a recent terrorism scare (you know, elevated danger of an attack and such) those submachine guns really were everywhere in larger train stations but they disappeared after some time. I usually only see police without submachine guns now.


While the RAF were redoubtably active in Germany in the 80s they hadn't dropped any bombs on it for some time.

I suspect your mean the IRA?


Red Army Faction, not Royal Air Force :-)

Wikipedia: http://en.wikipedia.org/wiki/Red_Army_Faction


Arguably, they both specialized in blowing up stuff in Germany.


OK, we always called them Baader-Meinhof - it sounded much more scarily Teutonic!


It's still common at Bristol airport in UK.

I'm not worried that police has them. I'm more worried how trained are they, since they're in a crowded area. Automatic weapons don't go well with crowded areas full of civilians in my mind. They're even worse if there's a possibility of someone going through the security without any issue, taking out the armed guy with a simple blow to the head and then taking his gun...


Hm, interesting. Going by this and the other reply it appears that maybe they put up a different show depending on if you're foreign?

For me it was JFK airport in New York btw.

As for Germany, yes I suppose you could say they had some "changes" near the end of the 80s ... ;)

And I suppose guns are about as big and scary as how threatened you're feeling. For example, UK police generally also tend to wear funny hats.


I travelled through Frankfurt in 1999, and was just as surprised at the very-well-armed airport security.

In the US and Canada, I can't recall ever seeing anything more than a holstered pistol.


One will sometimes see this in Berlin, at both the airports and at monuments/the Reichstag etc. For some reason they don't come across as particularly menacing, though.


Huh? Rifles in a closed indoor environment are pretty scary to me. They are inappropriate and intimidating to anyone who isn't a gun geek.


I fly pretty frequently - into, out of and within the US - and I have not seen anyone in a US airport with an automatic weapon since November 2001.


The distinction is that drawing a pistol and waving it around is actively threatening; doing so implies intent to use the gun. Carrying a long gun on a sling implies the ability to do a lot of damage, but not the intent; it's similar to having a pistol in a holster.


For a brief period after the Sept 11 attacks, the National Guard was posted in airports, presumably to make skittish American passengers feel safer. This was discontinued a long time ago. I remember travelling to a very small, remote airport (SGU) that had 3-4 flights per day during that time and feeling quite sorry for what were apparently the most bored National Guard soldiers of all time standing guard in an empty waiting room.


It's also the only place that made me take my shoes off before the metal detector, which I found quite humiliating

I never thought about but ... that is sure a bonus for a TSA agent looking to be on top of a given interaction at the check point.


coming into lax international from australia, a army looking guard with a semi auto was pacing up and down the rows of desks.


They probably shouted at her for the best part of an hour.

Sounds like current TSA procedure, amped up a few degrees.

No, I'm not being a smarty-pants. When one's country is compared to Communist Yugo-friggin-slavia it's time to pay attention.


Communist Yugo-friggin-slavia

While I agree with what you were trying to say, that was really uncalled for.


No, it is not uncalled for. Yugoslavia was the greatest thing that ever happened to the reputation of the Hapsburg dynasty.

When my father tried to escape from the East Bloc, he was arrested by Communist troops in Slovenia. The commander in charge of the local troop deployment interrogated him and decided that he wasn't a threat to the state. He put my father back on the road and told him to walk.

My father said to him: "I know how this works. You'll let me walk for a few steps and then you'll shoot me."

The commander said "No, I'm not going to shoot you. Go."

Sometimes, my father would tear up talking about it. That sort of thing did happen.


I don't understand, how so? Yugoslavia was a communist country back then?

Although I doubt that his experience had much to do with the Cold War, but rather the internal pre-breakup tensions, war and the Kosovo/Serbia thing during the time.


What offended you - 'Communist' or 'friggin'?


The latter. I'm sorry for being sensitive about it -- maybe it's an overreaction -- but over the years, it really wears down the patience to see the name of the place I grew in dragged through the mud repeatedly.

You might say it's our own damn fault, you might say my parents' generation and mine are to blame, I won't argue about that.

You may criticize the communism, the backwater mentality, the ingrained sense of entitlement and lots of other things about (ex-)Yugoslavia. A lot of that stuff is the reason why I left.

But please, keep it civil, for the sake of us poor schmucks that loved growing up in that place and then left it, disappointed.


There are many uses of "friggen" or the word that it is being substituted for, and in this case, it has nothing to do with denigrating the object.

By putting "friggen" into the middle of a word, you're verbally underlining / emphasizing it. Really emphasizing it, as is underlining it multiple times.

For instance, in the movie Pretty Woman, when one of the two friends is trying to figure out someone for whom a relationship worked out, she responds with "Cinder-friggen-rella". ( http://www.imdb.com/title/tt0100405/quotes?qt0466870 )

I know this is an overly-long response to a minor issue, but I just didn't want you thinking that someone was making fun of your country. Instead, I believe the person who originally said it was essentially trying to say "a really, really, really communist country" had a more appealing entry system than today's America.


the technical term is "tmesis", if you want to read more about it in a linguistic context.


the technical term is "tmesis"

And I'm off to wikipedia for a while. It's Friday night and I just learned something - the weekend is off to a great start.


I never thought of the word 'friggin' as super-underlining, but that is a good simile and what I intended it to mean.

Thanks!


Nothing offensive was intended by the word 'friggin'.

Sorry you got your feelings hurt.

BTW a friend of mine actually bought a Yugo. We made fun of it at the time, but in terms of gas mileage and how much he paid for it, it was a big winner.


It's a ridiculous comparison.

I worked in a defense industry in 80s/90s and sometimes we had to visit Eastern Europe.

We were carefully briefed about not carrying any company documents or the early laptops because they might be seized or copied at immigration. We should be careful about anything we said on the phone since calls may monitored and we should expect to be grilled on arrival for some imagined paperwork error.

Now I work for a european aerospace/defense company - and the rules on visiting America are MUCH stricter.


I'm not sure whether you typo'd or were displaying some black humour.

Your company's rules for visiting the US today are really stricter than the rules for visiting Eastern Europe in the 80s/90s?


Yes because the risk is more real.

In theory - my knowledge of the problems we had making the obsolete GR2 Tornado's radar work would have been useful to the Russian IF there had been a WWIII, and if they didn't already know. And that the East Germans might have passed it on if I had been silly enough to carry all my technical reports with me to Berlin in the 80s

But my current phone has a list of all the calls/emails to my company's component suppliers and many customers and potential customers along with price and delivery info.

We compete and in some cases also partner with US aerospace companies that the US undoubtedly consider vital for it's national defense.

I am pretty confident that if the TSA copied my phone or laptops's contents - while looking for terrorist plots or MP3s and handed it over to the NSA or whoever. Then if they found info that could be of commercial value to Boeing/Lockheed Martin/Raytheon etc then the NSA are not going to be prevented from passing those on by a sense politeness to a foreign visitor!

That's why I get a clean wiped 'travel' laptop and a dumb phone to take, I use a VPN to check my email and I don't chat on a cell phone about how which US airlines are thinking of not buying Boeing.


I can hardly believe that something like that would be possible in 88' Yugoslavia.

In 55 - yes, 70's? Maybe. 88? Sounds more like someplace behind the iron curtain.


I was also in Yugoslavia in the summer of '88, and it was quite pleasant. We came in by bus, also from Italy.


Sounds like an immigration check in Texas.


I'm British. I visit the USA once a year and travel elsewhere quite frequently. I would rate the "welcome mat" as on a par with non-European countries but worse than Canada.

China and Ghana for instance require more tedious immigration application processes. In-airport procedure waiting time and hassles are no worse in the US. Hell: have you ever seen the non-EU nationals border control queue at Heathrow?

But the NYT argument is sound in that the States should lead the way in efficiency and technology, but they don't.


I have seen the non-EU line at Heathrow. For those that haven't, it's >3 hrs long, stood up, with nothing but a single garish vending machine for company.

It makes me ashamed to be British. We can do better.


Oh God yes. I've been to JFK/LGA/LAX/SFO and I've NEVER had to wait in immigration as along as I have at Heathrow. What is the point of even being part of the Commonwealth (as a Canadian) if Europeans get better treatment.


I've promised myself I'd never fly through Heathrow again after waiting many hours for customs and almost missing connections several times. I intend to keep that promise.


I'm Canadian. I went to Heathrow one time last year and waited in an immigration line longer than... well ever. It was around a 1 hour wait through the International line.

I don't even see a point of being part of the "Commonwealth" if there isn't a line for citizens, while EU citizens pass largely freely. Regardless of preferential treatment, I thought it was ridiculous that the EU wait time was 0 minutes (as in, there was clearly not a lineup at all) but the internationals line was incredibly long and they didn't bother adding more officers to deal with it.


I suppose it varies. I am a non-EU citizen who lives in the EU, so most of the time I come to the UK on EU flights. Situations like the one you describe happen, but more often than not you actually have three planefuls of EU citizens crawling through the control while the handful of people who do need a visa breeze through. Although obviously you will have more non-EU people at Heathrow than at Liverpool.


You should try the line for everyone at Montreal! I guess it's fair by treating everyone terribly, but it's the single most ridiculous setup I've ever seen.


Compared to JFK, Newark is efficient, civilized and welcoming. I guess I should board in Dublin to reset my perspective.


Coming from the US, seeing guys with machine guns at the airport in Italy was, well, interesting. The only other place I saw that as a kid was when my family travelled to Argentina back in military government times.


I only wish the ICE personnel working in Canada were less asinine. I'm an American citizen and I despise going back through Toronto Pearson because of the attitude of a sizeable minority of ICE personnel.

My wife (not an American citizen) had a case this past fall where the ICE officer was in a very bad mood and it seemed to stem from the fact that he was living in Canada—and hated it. He absolutely didn't want to experience anything Canadian, because everything American is obviously superior.

ICE is a serious problem for America.


>He absolutely didn't want to experience anything Canadian, because everything American is obviously superior.

Did he tell you that or are you just talking out of your posterior?

>ICE is a serious problem for America.

No, ICE is a minor problem for rich people with an inflated sense of entitlement.


The specifics of this situation was that my wife was declaring several bags of ketchup-flavoured potato chips, which are quite popular in Canada but virtually unknown in the U.S. My wife said that a lot of people liked them, and his statement was something on the order of "they can't be that good because they're not available in America."

So, yes: he told my wife that he believes that products available in America are superior to products available in Canada; it's not a far stretch to say that he "absolutely didn't want to experience anything Canadian, because everything American is obviously superior." Further, it's also not a big stretch to suggest that this man should be cycled back to the U.S. because he's an absolutely horrendous ambassador for Americans.

Your other statement ("ICE is a minor problem…") is complete nonsense given the discussion at hand. ICE is often the first American face a foreigner sees coming into the U.S. The arrogance (and other negative attributes) displayed by many ICE officers is absolutely a problem for America, because it's a bad impression.

I don't travel much to the U.S. (at most once or twice a year, and sometimes less despite the fact that most of my extended family is in the U.S.), and as an American citizen I can't be refused entry. Inasmuch as that matters, I don't care how asinine these folks are. However, I care deeply when the first view of Official America that a foreigner gets is someone with a bad attitude and distrust and/or dislike for non-Americans. (I also think that any ICE officer who is stationed in a foreign country needs to act like they like that foreign country and skip the whole America First act that I've seen far too often at Toronto Pearson. It's offensive.)

EDIT: I'm rather offended that your immediate assumption is that someone is making something up when they say something. Maybe you haven't experienced it, but the Ugly American Syndrome is alive and well. It bothered me as a U.S. military brat when my father was stationed in both the Netherlands and in Japan, and it bothers me as an adult expat (and now dual citizen). America's a great place and has great people, but if you work for the government and are stationed in a foreign country, you are America to the people you're around. Act like you're representing your country well and don't be an ass.


>I'm rather offended that your immediate assumption is that someone is making something up

Well you could have included the entire story in the first place, but it sounds like sarcasm on the part of the agent.

And there are much bigger problems like poverty and healthcare, so if you need to feel righteous indignance maybe start there.


My wife is a teacher, and is fairly good at detecting vocal sarcasm. She said he sounded earnest in his statement. I've heard similar things throughout the years said by Americans.

You're right: America has many problems, some of which will be unsolvable in any reasonable amount of time. Given that America prides itself on being an immigrant nation, I would suggest that ICE attitudes are fairly important. Fortunately, these problems aren't either/or problems, but often both/and. Improve the ICE experience (and other immigration-related problems) and you might find it easier to have someone come in who can meaningfully help solve problems like American poverty and healthcare.

I don't have to deal with America's healthcare insanity—I have quality healthcare here in Canada. I don't have to deal with America's poverty problem—I am more worried about Canada's aboriginal poverty problem. The way that my life intersects with America these days is primarily ICE and related agencies. It's not a surprise that my worries about America would be in the areas where it affects my life directly.


Me and my partner have a day long stopover in Miami in October, so we're hoping to visit the city for the day instead of staying in the airport. What's immigration like there, do you know?


Last time I went through Miami, and I live there, the lady stamping my passport didn't speak english. She probably did but, like a few hard headed individuals in Miami, just don't want to. It will take you an hour to clear the airport if you're lucky. 2 and 3 hours is actually common.

If you intend to spend the day at the beach you won't go wrong heading to south beach and the taxi ride is a direct shot (~$20). Don't rely on public transport for anything. October is still hot and humid (hurricane season is still winding down) and the buses are only 10 minutes late if you are lucky.


It's a zoo.


As an American, the worst treatment I've had reentering the country was in Seattle, so as always, YMMV.

In any event, ESTA and really everything they put foreigners through is an embarrassment and everyone responsible for it - from Senators and Representatives who voted for these provisions to the people who are working on the border, should be ashamed of how they are treating people who visit our country.


My country is not a US "ally", so what I say may not apply to every one.

One thing we get used to is the "step aside" treatment. When a border agent sees my Lebanese passport with "arabic gibberish" they usually react the same way. There's a little hesitation, (one time the agent even called her supervisor), then I'm asked to "step aside", go to a special lane, get a full body search from an extremely cold person following protocole to the letter. They will go through all my stuff, literally everything and after making sure I'm "clean" they let me go.

I don't complain much though, it's just a funny ritual. And more often than none, the "step aside" lane is far less crowded than the regular one, which means that despite the intensive search, it's still takes me less time.

On the other hand, one of my closest friends studying at Purdue University had a mandatory two hour stop in an interrogation room, every time he passezd by the airport of Chicago, because he has the mention "born in Beirut" on his French passport. "Randomly selected" they said...


I carry a US passport from being a US citizen, and I get similar treatment every time I enter the country, due to refusing to answer their voluntary questions about what I do for a living, where I'm going inside the USA, what I do in the country in which I live (Germany), etc.

They have to let me in and they know it, so they exercise their power by detaining me for 2-8 hours and going through all of my stuff. It's always a real half-assed search, too.

http://www.youtube.com/watch?v=6wXkI4t7nuc


Wouldn't it be easier to answer the questions in a friendly manner ?


Wouldn't it have been easier for Rosa Parks to just go to the back of the bus?


Not really. One is on video (and presumably audio) from a bunch of different angles, and even a tiny accidental mis-statement or contradiction is grounds for them to arrest you.

Watch the linked video. It's a VOLUNTARY interaction. The only legally prudent thing to do is to STFU.


It's a well written article, good to see on a site like nytimes.

I have to also agree with your statement. I have been to the states 3 times, first in 2006 where I flew into JFK and was "randomly selected" (woooo, I won!) and then detained for additional questionning for 5 hours.

What did they ask me? Name, DoB, place of birth (all info IN MY PASSPORT ALREADY!), fathers/mothers name, address, what job I did, where I was staying. I have no problems them asking me, but it's the way they treat you. I got put in a waiting room, told to sit down and answer these question in an "application" form. Having filled this in they just told me to sit down. When I got up to ask what was taking so long, "Sir, would you please sit unless you are called". As if the sir makes it polite. Eventually they stamped my passport and I was through.

Flash forward to July 2010, first stop Atlanta. Same deal. I'l also been backpacking for 6 months. That raised an eyebrow when he looked through all the stamps. I hadn't gone to any of those "terrorist" countries though. I was born in Bangladesh and have in the UK since I was a year old. I did get asked though - Did you have any military training before you left? - Have you been to country X, Y, Z - Why did you go to X, Y, Z. Do you not have a job? How did you get time off? - I even got asked why I left Bangladesh. Really?!? I was a year old mate, didn't really have a say in the matter!

The last time I went was December 2011. That time was a breeze. Flew into Newark, I was already on the system now (I had a change of passport between first 2 visits). I STILL however got briefly questioned in the queue to the counter, I have no idea why, but colour of skin is the only thing...

My brother went to Peru a few years back, he a his girlfriend had a stopover in Miami for a couple hours. Note they were not "entering" America, this was a compulsory refuel stop I guess. He gets hauled in, his girlfriend is sitting outside WTF is going on. He misses his flight due to the delay, they barely get him on the next flight but now his girlfriend has no fight since she was not hauled in. The airline to their credit were good, swapped their flights and his girlfriend took his flight and they gave him another flight yet several hours later. The most ignorant part of this though, when questioned "where were you born" my brother said "London, UK", "But your passport says Kingston", "Yes, Kingston Upon Thames, near London, UK", "Well the only Kingston I know if Kingston, Jamaica". This delayed things a bit. Yes, the world is bigger than that corner of the earth!

</rant>

But the people their are some of the friendliest and hospitable people I have met, and I've travelled around a fair bit!


> What did they ask me? Name, DoB, place of birth (all info IN MY PASSPORT ALREADY!),

They ask because folks using false papers occasionally don't know what their papers say.


They didn't ask me this face to face, they asked me to write it down after they had told me to sit down. If this was the case, I would have just copied it from my documents... yes, they had taken my passport, but I would have a photocopy in case it got lost right....?


It's worth noting that there's no such thing as not entering the US on a route like that with two exceptions. The US doesn't have transit on international itineraries through a US airport except in the cases of Tahiti-LAX-Paris on Air France and Auckland-LAX-London on Air New Zealand.

Any other transit between two international destinations through a US airport requires entering the US just like any other visit.


Unfortunately he didn't know that and being from the UK did not think he would have any issues with immigration in any country in the world, least of all the US!

I thought transit was different from entering a country for a stay, for example I know that people from most countries need a visa to visit India, but if you are transiting through then you are just waved through. Same with most other countries as far as I am aware...

Regardless, he is now not keen on visiting US in any circumstance and would rather pay more/take a longer flight than transit through the US.


My sister-in-law was re-entering the US from Canada with her husband. She looks very different from her awful passport photo, and the border agent spent some time quizzing her about facts on her passport, even asking leading questions with incorrect information: "And you were born in July 1975" "Yes... no! 1976!"


My Aussie passport looks very faded, especially the picture, from Venice. I have had problems in a few countries, Vietnam and Turkey, but never in the USA. I have been there quite a few times before hand, and I always expect the worst now, but have been quite lucky.


Well it sounds like a success though - you didn't manage to blow anyone up, did you? :-)

FWIW, I'm not wild about these "righteous indignation" articles on HN. This is one of the better ones I've seen, and I agree with it wholeheartedly, but... I feel that perhaps they're just better left to other sites.


As a startup guy, this seems totally relevant to me. The extent to which foreign clients, partners, and potential employees can deal with America is important for a lot of businesses. It's embarrassing to have them feel like they're entering a third-world dictatorship every time they come to the US.


So are health care, labor laws, education, taxes and many other things that cause interminable debates on the internet that generally add nothing new.


Maybe they don't do much for you. But hearing about those things definitely influences how I vote and what I say when I contact my elected representatives.


> Maybe they don't do much for you.

I don't think you quite get my angle; it's a bit subtler than "this stuff isn't important". I think it's extremely important. Far more important than pretty much everything considered 'on topic' on this site: people live or die due to the health care system in their countries, for instance. Therefore, if we start posting this stuff, it could easily crowd out the 'hacker news' content. Problem #2 is that most of these things are either something where 1) pretty much everyone agrees (like this article), or 2) it because episode 3391913947165 of "libertopians vs lefties" on the internet, trotting out the same tired stuff and not resolving anything.


I think your horizon is a little short here.

I'm ok with talking about things where we all agree, in that it can still deepen understanding and spur people to action. For example, most people here agree about the idiocy of TSA's security theater. But when I took a flight this week, I opted out of what I could partly because I know that some of my fellow nerds are doing the same.

I'm also ok with talking about things that don't seem to get resolved right away. A lot of major issues take decades to get sorted out. But I don't think they get resolved by ignoring them. Well, they often do, but I don't expect they'll get resolved in favor of my position that way.


Not discussing them on HN != ignoring them!


This article feels completely fitting with the hacker mindset. It's about people having a bad user experience. Trying to fix inconveniences and unpleasant experiences seems right along the same lines as the hacker ethic and entrepreneurial spirit to me. I'm sorry if you disagree.


You're playing 6 degrees of hacker news:

http://news.ycombinator.com/item?id=242484

The problem is that these kind of articles breed - first it's this, then it's some other thing, then it's Mitt Romney, then it's Ron Paul, and in the end you're saddled with a lot of politics.

And none of it is "intellectually stimulating". When I read the article, it just makes me irritated about the US policies and practices in place, but it's all information I already knew.

Also, to me, the "hacker mindset" works a lot better for things you can just go fix, or avoid altogether. Fixing a large, messy, political problem in a large country is anything but that.


Yeah, politics, that must be it ... if everybody in your country would've just voted for the other guy the problem would've solved itself by now, wouldn't it?

You sound exactly like one of those higher educated Chinese college kids arguing that whole censorship thing really isn't as bad as they make it sound ...

Or, rather someone defending their abusive husband. "It's just a lot of poltics" == "Sometimes, he's just had a really rough day at work, you know?"


It's sad how we managed to reduce the concept of Politics to the bickering between parties. Politics is so much more than that.

This is politics, and there's nothing wrong with that.


What are you talking about? I'm very involved in politics. Last fall I got to talk for a few minutes in the press room of the Italian equivalent of the White House about this:

http://srlfacile.org/ (lowering the costs of creating a company in Italy).

I'm also passionate about bicycle racing (Milano San Remo tomorrow!) but that doesn't mean I feel a need to talk about it here.


True.

There's also interesting discussion to be had about "hacking large bureaucratic systems - building in incentives for polite but effective behaviours or traffic flow analysis or what not.


I'm a white middle class U.S. citizen. The only country's borders that I get nervous crossing are America's. I've gotten harassed quite a few times. I'm at the point where I wonder if I'm on a watch list.

Last time I was in Germany for 3 months before flying back to the U.S. Questions I was asked in an unfriendly, brusque manner:

Why were you gone so long? Don't you work? What do you do for a living? Why would your employer let you be gone so long? Why did you pay so much for that?

I wish foreigners would stop visiting the U.S. Maybe then we would change our policies.


I dread crossing through American border control at the airport every single time. I use O'Hare, and they literally look and talk to you like dirt. I'm doing nothing wrong, I'm visiting America for legitimate reasons, yet I'm barked at like an army recruit.

Last time, I couldn't tell what the guy behind the glass screen was actually asking me to do, which irritated him immensely. "Lef'and." "Lef'and." "LEF'AND." It took a few tries for me to realise that what he was trying to say was "Can you put your left hand on the scanner, please?"

Maybe it's because I'm British, but I find the British border and security people far more pleasant, which is strange because on the whole, I find British people colder than Americans. Even when something goes wrong, they're apologetic (I was randomly picked for a full pat-down last time I flew out of Manchester, and it was all done with friendliness, good humour, and apologies for delaying me slightly.)

"Please" and "thank you" cost nothing, and would likely be quicker than these repeated barked orders. I like the American people--on the whole, I find them pleasant, polite, good-humoured, decent people. I mean, I am marrying one! So where do they find these people who work on the borders? Every single time I go through, I'm incredibly nervous of doing something slightly wrong, which makes me more nervous because I look nervous and worry they'll think I'm up to something. It's terrifying.


I'm an American living in Britain, and the difference in border crossings looks the same from my perspective. I dread trips back to America at this point. That said, the border control on the Eurostar can occasionally reach American levels of paranoia for some reason. At the airports it's always very pleasant, although the queues can be astonishing.

In fact a large part of the reason I left America is because I wanted to be able to participate in globally-networked businesses, and America's border policies were making that increasingly difficult. This doesn't just impact tourists -- it effects business travellers and academics even worse. Britain has always been much more open in that respect, but recent policy changes are sending it in a very American sort of direction, which I find quite distressing.

I don't know what, if anything, America can do to reverse this. The Obama administration doesn't seem to be actively beating the drums of xenophobia the way the last administration did, and yet the growth of these kind of institutions continues unabated. Why?


Coming into the UK through Heathrow, as a non-EU citizen, can be quite unpleasant. It's less so nowadays than before, and it was also highly dependent on where you are coming from and what passport you are carrying and when you are landing. That said, they tend to warm up the more you seem to know the drill and the more stamps for entry you have in your passport. For first time visitors the experience can be pretty aweful as they play Jeremy Paxman on you after you've just spent 10 hours on a flight. That said, if the immigration officer is of an ethnic minority they are usually much nicer. It's one of the times I don't feel bad for racial stereotyping, when I have a choice of desk after 40 minutes of queuing and aim for the non-white officer.

I find the other UK airports to be much friendlier in general, they even say 'please' and 'thank you' and even have a sense of humour.


I really like London City airport.

Last time I landed there I literally blitzed through immigration and boarded a DLR train like 15 minutes after landing.

A beautiful approach, too.


I'm not sure how keen Londoners are on being blitzed.

Even now.


The behaviour of all british border agents whether actually at the border or at embassies around the world are a credit the country, in my experience.

They understand that the border is the public face of a country and likely the only contact with the state a visitor will make.


I remember once going through the non-EU queue in Manchester, when the (black, probably Nigerian) guy in front of me got a bit of a going over about his visa status, until he broke down, then the agent discovered that he was a UK permanent resident as she was flicking through his passport and she realised he'd been turned away in Amsterdam (seems on a family visit). Anyway, the mood changed in an instant, he got a hug and advice about how to make sure the trip would work next time.

It was nice to see a human response in such a situation.


I had one of the irritable incoherent ones once. He said "put your forefingers on the fingerprint reader". So I did. He then looked at me as if I was defying him in some way, and repeated himself angrily. I looked at him in confusion, and just as he seemed to be psyching himself up to send me off for extra screening, I worked out that he wanted me to put my four fingers on the reader.

Presumably he says the same thing to everyone, and to this day I wonder what must be going through his mind when half of the people passing his desk seem to be ignoring his instructions.


As an American, I also prefer the British border security folks. They're polite and they have a sense of humor, but are still thorough.

Last time I went to London for work I explained that I was coming over to set up a network. What followed was an extended comedic interaction about how I was pulling the cable, the size of the spool needed, and whether I had flushed one end down the airplane toilet to let it unspool as we went.


Well, as a white middle-class American citizen flying in America, I dread the TSA checkpoints myself.

Sorry, man. :-(


There is somewhat of a stigma regarding government employees because they are mainly unionized and impossible to fire.

They can pretty much get away with anything short of criminal activity (and sometimes even that). What incentive do they have for being polite? It sucks but they aren't paid as well as private sector and they don't really care.


I think you're being overly reductionist here. Has every rude service interaction you've had come from a union worker? Has all good service come from non-union workers?

That's certainly not the case for me.


> I'm at the point where I wonder if I'm on a watch list.

At this point "they" have already won. It doesn't really matter who "they" is, but I can tell you that having grown up as a kid in a former East-European communist country the feeling that every sane person had on their back of their heads was: "The Securitate is watching me. Better not do anything fancy" (http://en.wikipedia.org/wiki/Securitate) . Even though, of course, the Securitate was only actively "watching" a small number of persons.


I grew up in the Canal Zone during the transition to full control to Panama. It was during the Noriega years and I had quite a few Panamanian friends and went into Panama City a lot. It was a dictatorship. Not at the same level of Romania but it was a dictatorship and I remember how one had to approach cops. In the U.S. people laugh at me when I say that I can no longer tell the difference between how to approach cops in America versus a dictatorship.

We Americans have been manipulated by our leaders and it's sad for me to see how easily it was done.


Care to elaborate?

I had a good friend who grew up in Romania and his stories scare the crap out of me.

1. Your next door neighbor is just gone one day, replaced with another family. Nobody asks why or what happened. You just don't ask.

2. Election ballets are write-ins. One guy wrote "Mickey Mouse" on the ballet and they came looking for him. He was forced to report to the local police station to watch propaganda videos for 8 hours a day for 8 days.

People can complain about how things are going here in the US, but to say it becoming more and more like a dictatorship seems a little disingenuous.


Well it wasn't as bad in Panama under Noriega as it was in Romania under Ceaușescu. Panama couldn't be called a benevolent dictatorship but it wasn't the worst of them.

Times were tough in Panama and this includes being tough for the cops. I had to pay bribes. I was once questioned by the police over a matter and was scared I'd be taken to a holding cell in Panama City. If you were put in a holding cell in Panama City and were not considered friendly to the regime you could be placed in a cell were you would be sexually assaulted by transvestites put in the cell for such a purpose.

Some areas - nice areas - were off limits to Americans who knew better. Places were officer of the Panamanian military lived. You didn't want to be caught there. When stopped by cops you considered it a good thing if the only thing that happened was that you lost money.

It was much worse for Panamanians than for Americans. We did have a military presence and until the end Noriega didn't want to push the boundaries of acceptable behavior too much.

The two defining characteristics in my mind of a police state are a feeling of powerlessness when dealing with police forces and the feeling of arbitrariness of how police forces deal with you. We aren't at the point of police statehood yet but I see the U.S. going down this path.


> our next door neighbor is just gone one day, replaced with another family. Nobody asks why or what happened. You just don't ask.

These sorts of things were happening in the Stalinist "dark" '50s, that's for sure, but when I grew up, in the '80s, the regime had become a little bit more "civilized". I think it was mostly because Ceausescu had signed the Helsinki Accords (http://en.wikipedia.org/wiki/Helsinki_Accords) and in general because he wanted to detach Romania from Moscow's grip. The regime wasn't technically allowed, so to speak, to imprison people for political reasons, so this is why the authorities were resorting to either fake psychiatric assessments or to made up petty theft charges in order to take away "inconvenient" people.

Anyway, it's a very long and complicated story, 20 years after the facts even us, Romanians, don't have a single view on the whole thing (surprisingly enough, there's a quite big percentage of the population who'd rather relive those times than having to deal with the realities of the present).


The secret phrase that makes the troll let you cross the bridge is "Am I free to go?" You're an American citizen, they can't deny you entry.


I know that it was a Supreme Court ruling that Americans had an absolute right to come into the country. But in the present time we live in a situation where being labeled an enemy combatant or terrorist is grounds for indefinite detention without recourse to Habeas Corpus. Also, my girlfriend comes to the U.S. and I don't want to fuck things up for her. They know about her because she gets asked why she and I were in Turkey together 4 years ago.


It's already happening in some way, lots of people I know refuse to travel to US because of so many horror border stories.

In Europe everything is so much simpler. If you are inside UE all you need to show is your ID card and your are set.

Why doesn't US do the same thing with european countries at least ?

Same thing for working VISA, we are the good-old-europe for god sake :P not a quarantine zone


> In Europe everything is so much simpler. If you are inside UE all you need to show is your ID card and your are set.

Simpler than that. Inside the Schengen zone, there are no borders at all; you can travel by car from France to Italy or Germany and back without being stopped anywhere.


You can just start working anywhere inside the Schengen area without needing any permit or working visa. Its more like the US States rather than different countries.


Not true. Unfortunately.

The Schengen agreements regulate short-term stays only. For long-term stay or work there are specific laws, different for each country.

I wish this were different, but Europe still has a long way to go before it is a single open market.


If you are a Schengen citizen then try it. Just grab your stuff and go to Valencia or Stockholm and stay there for 10 year, no problem. Of course you have to pay tax there, register locally, etc. As EU citizen, you can even vote in local elections, as voter and candidate. But not all EU countries are in Schengen, and not all Schengen countries EU members. In many countries, the people are just too afraid for change. Same as with the Euro. People in countries like Sweden or UK are just too afraid to give up control of their own currency.


> In Europe everything is so much simpler. If you are inside UE all you need to show is your ID card and your are set.

If you are inside the Schengen area, you only need to show your id card. Go to/from the UK, and you still need your passport.

Traveling between Schengen countries is more comparable to traveling between US states than from Europe to US or reverse, because the whole point of Schengen is a common system for protecting the "outer" borders.


No true, I travel to the UK very often and I only show my ID, which works as a passport inside EU countries.


A German id card is enough to enter/leave the UK. No passport required. I would assume the same holds for other european id cards.


It holds for many European countries. The United Kingdom has separate passport-free travel agreements with most, but not all, Schengen countries (and with some non-Schengen countries as well.)


To be fair, my travel outside of the Schengen has still been a lot more pleasant than the way the US border is described...


Not if you're travelling from Ireland. You don't need to show any ID - though technically, if you're not an EU citizen you're supposed to join a different exit queue.


For Canadians, it is infinitely easier to enter communist Cuba than the United States. I passed through extra screening in Cuba once, because I had previously worked there, which made them nervous. The secondary screen was more in than speaking to a normal American guard.We had a great conversation, actually. We laughed, and talked about my work in Cuba.

In the USA there seems to be a no laughing rule. In Amercan airports, you're treated as if you're doing something wrong by being there. The guards glare a you - it's very strange.

For some reason, land border crossings are usuall better. So I try and enter by train or car if possible. While i've had 1-2 bad experiences by land, the guards are usually quite nice.

The TSA seems to be the main problem, and their toxic culture has infected other airport personnel.

I like Americans, but I avoid traveling to the country.


I fly into the US via YVR Vancouver approximately 18 times per year, and it's almost always a terrible experience. ICE officers are surly, impatient and unpleasant, even when there's no lineup and no urgency. There are exceptions, there is one officer who knows me on sight and always asks how my previous visits were. The majority can't even be bothered to make eye contact or do anything beyond order me through the fingerprint scans and photographs. Once, one accused me of hating America for living in Canada but doing business in the USA.

By car, however, the experience has almost always been excellent. One border agent told me an extended anecdote about why Andrew Jackson was called 'Old Hickory' when I paid my VISA fees with a $10 bill. Another greeted me with 'you know weezy? good times?'. They seem relaxed, friendly and happy in general.

There definitely seems to be a difference in culture between the airport personnel and the land border personnel.


I think there is a natural air of doom over everyone who works at an airport. But US immigration at YVR is the worst. I think it's because they are forced to be in Vancouver while still working for ICE. It's like being forced to work at a soup kitchen inside a Purdeys chocolate shop!


Airports are the most soul-sucking places to be for anyone. I feel like crap after spending a few hours in one... I can't imagine working there every single day.


> In Amercan airports, you're treated as if you're doing something wrong by being there.

I think that's a very interesting point you hit. Lots of the comments here on HN talk about border guards asking why US citizens have been gone for so long, and how they got that much time off work, etc.

American authorities frown upon the "go travel for a while" approach - you should be in the motherland, working. It's not OK to explore and understand how the outside world works.


I guess everyone has a different experience!

I'm a Canadian who has been living in the US for the past 10 years or so. When I cross back into Canada, I get grilled (Why are you visiting? Family? What family? etc, etc). I crossed the border by land last summer and was accused of trying to smuggle my US car into the country.

Now when I return to the US? The most I've ever gotten was "Welcome home!"

It's my theory that customs and immigration can freely crap all over their own citizens while crapping on a foreigner might cause problems (if the foreigner has some pull).


I've crossed every border in Central America at least twice. While hardly a model of efficiency, there was a general lack of formality that I found enjoyable. It seems to extend to latin american cultures generally... and can be nice or frustrating, depending whether or not you are in a hurry.

The one exception is Honduras. Total trainwreck of a country.


My (German) perspective on this:

I've traveled to the US (always to Boston) a few times over the recent years. While all of the "take your shoes off" stuff is annoying, it's really not that big of a deal.

The ESTA process can be done online and you can pay with your credit card. It takes about 15 minutes and 15 minutes after that you get an email.

It's all a little bit annoying, but I don't feel personally insulted and so far it worked without a hassle. The border security people have always been nice to me and it felt more like a chit-chat rather than an interrogation.

A lot of the process seems useless, but seeing as it doesn't take away all that much time, I'm fine with it.

I've been treated way worse traveling to eastern european countries by car.


I second this. I travel to America at least once a year with my EU passport and never really had a bad experience at the US border. The border control process never takes more than 30 seconds. I think the trick is carefully reading everything, filling out all the forms properly and not being too unlucky. Having a passport from a low profile unknown little EU country also helps.


Part of this may be your country of origin, part of it may be because you have ESTA clearance, and part of it may be because of the airport you fly into.

As a US passport holder I'm pretty much done using LAX, MIA, and EWR.


I don't think you can actually enter at all without ESTA clearance


You only need ESTA if you want a WT/WB (visa waiver) visa. If you already have another non-immigrant or immigrant visa and you meet the conditions of the visa, you don't need an ESTA. Also you don't need an ESTA for WT/WB if you're crossing the US border on land from Canada or Mexico.


I didn't realize the ESTA was mandatory. I don't have to fill one out and thought, because you pay a fee, it gave you some sort of priority. I see now this is for travellers on the VFW visa.


I'm a Swedish citizen and I travel to the U.S. a few times a year (to Silicon Valley mostly). I always dread going through customs. The TSA must have been rejected from any other job, including flipping burgers, before landing this gig. They are usually very rude and assume you are a terrorist until you persuade them that you're not.

That said, it varies a lot between airports. I've flown through many different airports on my way to SFO, and the closer you get to the west-coast, the friendlier the agents (with individual exceptions of course). SFO and Seattle tend to be the most friendly ones in my experience. Yet, you're in a constant fear that you checked the wrong box somewhere, and they'll send you on the next flight home.

For a civilized country, this is simply unacceptable. I wish all politicians would be forced through this process every time they flew, and I'm confident that this would change in no-time.


Just a small note—US customs and immigration is handled by the Customs and Border Patrol, not the TSA (which handles security screening only).


Good point. You're right.


"The TSA must have been rejected from any other job, including flipping burgers, before landing this gig."

This is the real problem I think.


I am a dual citizen (this includes US citizenship) and I was always amazed at how I'm treated when entering the US. It is as if the border guards were deciding whether to let me in or not! (Actually, I think this is exactly what they're doing) I mean, what does it matter where I'm heading in the US, where I work, or where my family lives? How is that anybody's business? I'm entering my own country, after all!

As a comparison, in most European countries the passport control does two things, and two things only: a) determine whether you are a citizen (e.g. passport control), b) determine whether you are a criminal that needs to be arrested immediately. There is no other option. If you are a citizen of the country you are entering and they don't arrest you right away, they can't detain you, question you, harass you, or do anything else. There are no questions about where you're heading, where you work, what you do for a living. There would be no point in asking: as a citizen, you have the right to be heading anywhere, working anywhere, or actually not making a living at all.

Land of the free, indeed.


They are probably trying to figure out if you are who you say you are by asking all kinds of questions that you know the answer for and an impersonator would struggle with. Not condoning they behavior, just pointing out.


I met and married my wife overseas. When we moved back to the States, I went with her while she was cleared through immigration in Newark Airport, NJ. We waited in an area with other people going through the same process.

The immigration officer walked in with this disgusted look, sighed heavily, and proceeded to process everyone. It was appalling how he treated people, yelling at them to place their hand properly for fingerprinting, telling people not to talk unless asked to, etc. He proceeded to treat my wife like crap as well, until he looked over her paperwork and noticed she was travelling with me, and asked her where her husband was. She pointed at me and his demeanor changed immediately. He obviously wasn't used to being observed by a fellow American in his day to day work.

I wish I had had the balls to say something to him, but as far as we were concerned, he was holding the keys to the kingdom.


I made my first trip to the US this week, Austin via Houston from UK to sxsw.

I had read various reports on the state of entering America, but it was far worse than I expected.

I tried to find info about visas, but it said I didn't need one for what was practically a holiday. It was only when I got to the airport that I was told I needed a visa waiver. I fired up the iPhone and spent the best part of 30 minutes trying to fill out what is probably the worst multipart form I've seen since 2003.

On arrival at Houston it seems a couple of other planes turned up. The end result was a 3 hour wait in line to get through passport control (Americans were caught up in this equally). Fingerprints, photos, 3rd degree about my visit - if they don't want me here, they should have said before I booked my ticket.

After checking-in to the US, I had to go back through "security". That was another 1.5 hour queue. I opted out of the scanner, and they were pretty good about it a Houston. However, on the way back at Austin they make you stand in a ridiculous perspex shout it about the place and really make you pay for not going through the scanner.

Over all, the experience I had is summed up pretty well by this article. I felt totally unwelcome, kind of like an 18 year old trying to get into an over capacity nightclub past a couple of bored bouncers who already took a dislike to me...


I deliberately avoid planning any trip to the US because of this. The only reason I'll travel to the US for at this point is if I have an overwhelming business imperative to do so. For example, I'd probably travel to the US to be interviewed by YC, if I ever applied. For pleasure? Not a chance.


> The only reason I'll travel to the US for at this point is if I have an overwhelming business imperative to do so. For example, I'd probably travel to the US to be interviewed by YC, if I ever applied. For pleasure? Not a chance.

Don't fuck up your visa application though, a colleague did that (he got a business visa but the wrong one), was refused entry and — because it was during the Eyjafjallajökull event — had the chance to visit the US's penitentiaries for a week before they could put him on a plane back.


Same with me: For pleasure? No. Really overwhelming business reason? Maybe. I don't need to repeat my last experience I had (and I'm from Germany), let alone going through ridiculous airport "security".


While the card-filling and pointless questioning is a pain the worst aspect of arriving in the US is the state of the US airports, specifically the facilities in arrivals.

On my first visit I was unable to find a working ATM, was insulted by a surly woman running an info desk who was more interested in talking to her boyfriend and was accosted by numerous taxi drivers none of which seemed to be properly licensed.

The experience was no different to arriving in a 3rd world country.


LOL, have you been to CDG (Paris) yet?


I've flown to Nice many times and it's fine. Although, on the way out last time (when I had a proper beard) I was pulled aside by the security guy and had the following whispered in my ear:

"I know who you are…"

panic. heart in mouth. I'm about to be locked up

(beat)

"Nice to meet you Santa Claus!"


Which city did you arrive at?


New York.


The comments in this thread are really eye opening. I like the YC forums because they're very entrepreneurial and not full of a bunch of whiners.

The fact that there are so many negative complaints regarding US border security is more than noteworthy. The TSA and Immigration are just so way out of control.

Overall, I think that this is the result of a lack of consistent and sane policies regarding immigration and border control. On the one hand, we do relatively little to stop illegal immigration on some of our borders for political reasons. Then on the other hand, we flail madly in the authoritarian direction by having this massive and unchecked TSA bureaucracy.

We really have no idea what we're doing on a national level. As ineffective and counterproductive as border security and immigration is here, I can bet even without looking at the numbers that it isn't cheap.


I recall reading somewhere that the reason that these ESTA forms exist, or the travel cards for Britain and Australia is that if you arrive and they found that you really _had_ a criminal record when you ticked the box that said you didn't, is so they can throw you out of the country for providing false information on the document, rather than for having a criminal record.


Sounds rather pointless to me, but if that is the case, how about moving to two questions: "Have you read all the rules?" "Are you breaking any of them?"

Much quicker.


This is very accurate. As a Swede going to visit the US, a country which I love dearly, the last summer my main fear was filling out forms incorrectly or the airports security procedure. And Sweden is more or less a total ally to America, if unofficial, and a major trading partner. It's hard to find someone less threatening than a Swedish citizen.

Which really is a shame, because in general Americans are a friendly bunch of people.


At least you don't need green cards. Poland is more or less USA troyan horse these days (see Afghanistan, Iraq, missile defence, etc), and still to go to USA you need to participate in lottery..

I think it's somehow playing out for Poland good - it makes brain drain a little slower.


I see your point. But on my visit to Sweden (one of the otherwise most beautiful and pleasant countries I've been to), I did find some "threatening Swedish citizens", first hand.

I just wanted to point out that painting all your fellow-citizens with the same brush as yourself is perhaps too idealistic. The US may have their reasons for not absolving all Swedes from their customs procedures (silly as the procedures are).

EDIT: made my experience more PC to stop the downvotes


I flew into Salt-Lake city when they decided that all 'foreigners' were going to be subjected to special security. Which meant putting us into a glass booth behind the x-ray machine for an hour while we waited to be `secured`.

The only foreigners on the flight were me and an elderly women clutching an Israeli passport. But America (or at Least Utah) was kept safe from the threat of a very small UK-Israeli invasion.

Although in SLC - even the TSA are nice polite smiling mormons.


This was interesting because, as an American who has traveled abroad, I was not aware that we make even our closest allies, the British, pay a fee online before entering America. I would love to hear from foreigners on their border experiences.


Last time, I had to 'step aside', presumably because my passport was not all-new-shiny (though I'm from Germany). Of course, nobody tells you that. You have to wait in a room for one hour (I was lucky!) without anybody telling you what the issue is, how long you will have to wait, or what is happening at all. You understand that I have different associations with this kind of treatment and 'legal' or 'friendly' does not cross my mind in this situation.

This treatment makes me angry, but you have to be treated like this yourself before you can understand that anger. I won't visit the States as a tourist anymore as long as this ridiculous setup is in place (which includes your TSA madness). I'm afraid of the day my employer asks me to travel to the States. I hope I can decline.


[I'm British and unfortunately have to travel to the US about once or twice a year for conferences]

As others have said, it's an unpleasant lottery. Mostly you wait a long time in line, and then you go through.

But twice I've been asked to step into a back room while some very slow process happens (I wasn't questioned in detail either time, so I don't really know what was going on). That added about an extra hour on each occasion, and is somewhat threatening.

This year I'm not going to the US at all. Mostly that's because there aren't any interesting conferences, but there's also in the back of my mind I'm slightly glad that I don't have to go through this fandango.


Actually it feels like lottery "how easy it will be this time?". Once my colleague had to answer bunch of stupid questions about company's laptop. Once I had very unpleasant experience: I'm tired after 20 hours without sleep and I put my hand wrongly for fingerprint scanning - guy was very unhappy about that and assumed I did that on purpose most probably. After that followed interrogation like questions.

Sometimes it is really easy and dealing with bureaucratic burden is really minor issue for me.


Compared to flying somewhere where you need an actually approved visa, like China, ESTA is both conveniant and cheap. Given that until not long ago we Brits needed a visa to go to America, it's a hell of a step up.


It might be a step up from the visas, but it's a step down from the previous state with the visa waiver program and no requirement to fill in anything at all online.


Didn't you have to fill in two forms on the flight (a green one and a white one) rather than one now?


The green I-94W (visa waiver) form is what the ESTA has replaced. The ESTA website does its best to re-implement the I-94W in exact detail, right down to the background colour.

For the first couple of years they ran the system in parallel -- ESTA was a legal requirement, but because the systems weren't integrated they kept handing out the old I-94W's. Now they've spliced it all together the paper forms are no longer required.

The white customs declaration is still used, though. And I suspect it'll stick around for a very long time (because the precise details change for any given traveller on any given flight).


Not that I fly that often, but I don't mind filling out two forms when I'm on a plane. Knowing that I had to do an online application before getting on the plane... that was just a fluke that I found that out!

I just don't like the whole "oh yeah, we have a visa waiver agreement with your country... you don't have to apply for a visa, but you do have to apply and pay to not have to apply for a visa..."

I'm sure it's not like that in reality, but that's what it feels like to me.


You're lucky that you don't have to apply for a visa.

I do, and it's not fun.

I have an application in the works at the moment, started the process with the US Embassy on 28th October 2011, and here I am 4 months and 17 days later not knowing anything and no idea when I might hear.

Ignoring all other points (2-6 hours in secondary being interrogated at the border), the endless process for getting a Visa is a real pain and a massive deterrent.

It's not like this is my first time, I've visited the US more than 10 times and had visit Visas in the past. Nothing has changed, but each application still takes an indeterminately long time.

I was hoping to go to a conference, but it's too late now, it's passed. Perhaps to also try and make some meetings with some potential business partners.

The reality keeps coming home: Just don't bother. It's far more hassle than it's worth. If you get past the Visa (a gamble in itself), then you still have the border to look forward to.

I cannot recall a single trip in which crossing the border was anything less than hellish.

This, of course, is all anecdotal. But behind anecdotes are people, this is my unfortunate reality.


At Logan you have to do the forms and ESTA (at least, this was the case last year). It was something to do with the systems not being integrated.


Flying into LAX last year I had to do ESTA before I left, fill out 2 forms on the plane, and also give some of the same information to the airline when I checked in in London.

I don't really mind having to fill out some forms to get into a country, it's having to do the same thing 4 times that's annoying.


That's true. Chinese visa procedures are nightmarish, and can change without warning. But it's a bureaucratic and paperwork nightmare, not an inter-personal nightmare - there's no third degree. And once you land on Chinese soil, border control is a breeze. I'd much sooner take the grief weeks before the trip than when I land, tired after a long haul flight.


Last time I went to China I and several colleagues were placed into quarantine (biohazard suits around us) for about an hour, and later had to bribe a customs officer to get the tech. equipment we had shipped seperately out of the airport.. not always a breeze!


So true. I had lots of bureaucratic trouble even when transferring in China, and a Taiwanese friend was forced to sit down in police observation for three hours while waiting for a connecting flight. Yet everybody was relaxed and friendly during all the insanity.


I don't think ESTA is that bad, it's low cost and each application lasts for two years (at least my current one does). At least you can do this online - some countries (I think Turkey still does this) demand that you pay cash for a visa each time you arrive.


it's not that bad but I hope the EU charges them a fee as retribution. Brasil does it right. Make life difficult for people from countries that make it difficult for their citizens.


Mark Vanhoenacker is a writer and airline pilot based in New York.

I read through the whole interesting submitted article, and the one question I have is about actual numbers of tourist visitors to the United States.

After the worldwide recession, tourism to the United States from other countries declined,

http://www.voanews.com/english/news/Foreign-Tourism-Drops-in...

but the number of tourists has since recovered. The United Nations World Tourism Barometer

http://mkt.unwto.org/sites/all/files/docpdf/unwtohighlights1...

reports that the United States is second only to France in the number of foreign tourism visits, and that the United States enjoyed growth in visits from the 2010 reporting year compared to the 2009 reporting year. The submitted article didn't mention statistics like this, but reported on anecdotes.

I'm an American who has lived overseas. I haven't crossed an interational border in a bit more than a decade. (All other members of my family have crossed international borders since 9/11/2001.) I hope to travel to Canada by car with my whole family this summer. I fully agree with the author's premise that the United States ought to look as friendly and welcoming as the people in my community when foreign visitors first encounter a United States border official. But I can't help but wonder if this really matters a lot from the "attract tourists" point of view, if the United States has a continued growth in the number of tourists, and it is second only to a Schengen Area country that has a land border and rail connections with other Schengen Area countries in the number of foreign visitors it enjoys every year. Maybe most visitors understand that annoying security measures at the border are part of what make the freedom of movement inside the United States borders a palatable policy for many Americans who are more worried about terrorist attacks than I am.


It's also possible that word hasn't spread enough among potential foreign travelers of the pain of the U.S. Border control. A lot of foreign travelers to the US may have not experienced recent border control at all, and so they decide to travel without any real knowledge about that.

The "unwelcome mat" may be damping tourism growth by discouraging repeat visitors rather than outright discouraging all visitors.


> The "unwelcome mat" may be damping tourism growth by discouraging repeat visitors rather than outright discouraging all visitors.

I agree 100%.

I managed a hostel in Ecuador for 6 months, and most visitors from Europe had a forced stopover in the US on their way to Latin America. The horror stories were amazing, and many people vowed to never again cross into the "land of the free".


Here's some more anecdotal evidence about the nonsense of the ESTA form. My g/f is British, we live in Toronto. We flew to the US and her ESTA application from a few years back had expired. (Every 3-4 years I think, you have to renew). So at the airline check in, we're informed she'll have to re-apply. We though we were screwed but no, she just had to apply right there on the spot using my iPad and the airport's free wi-fi. Went to the ESTA site, filled out some info, paid the fee with a credit card and then proceeded to US immigration (which in Toronto, is in the airport itself).

How much security could that form be adding if you can apply for it literally minutes before travelling to the US.


  How much security could that form be adding if you can apply for it literally minutes before travelling to the US.
I heard from an American work colleague that a main point is traceability. You pay with a credit card and can fairly easily be tracked by that, while you're in the country.

I'm not sure how true this is and I'm not a believer in whacky conspiracy theories, but it seemed rather plausible.


I think you might be looking at this the wrong way. Credit card authorization occurs in miliseconds but is still a good anti-fraud measure.

If her ESTA application had been denied, she would not have been able to travel and would have to apply for a visa at a US embassy. The pre-board checks for ESTA were performed electronically. I believe there's also a state where an application has to be reviewed, and that can take days to reach a decision.

I don't know anyone who has had that happen though.


On my recent trips to and through the US, I've been pleasantly surprised by how I've been treated at the border.

All of the staff were extremely friendly and helpful - they seemed as though they were actively trying to create a good impression and reverse this perception.

I'm a Brit, usually travelling via NYC.


I've avoided all conferences and work trips to the U.S. since 2003. Next year my wife's cousin is getting married in NY and I really don't want to go -- purely because of the hostile airport security

It's generally not about the practical implications (there aren't any, most tourists pass through fine) but about the theoretical possibilities and the implication that I'm only visiting so I can blow something up, or that I've strapped C4 to my 4yo daughter who must be xray'd or patted-down.


I am an American citizen. My race is not white though. I have traveled all over the world, and have visited over 30 countries. There is no country that I am more afraid to enter than the United States of America, my own home country. When arriving in the United States I am rudely interrogated and treated guilty (of what?) until proven innocent. When I arrive in other countries, I'm told "Welcome". It makes me sad.


The painful part of the whole entering the US thing is not the bureaucracy or the security theater. It's the people.

The whole system seems to be filled with people that are trained to make entering the US an unpleasant experience. Even when everything goes smoothly, rarely are people at the border being nice, polite and helpful as they are in most other countries.

This is all the more remarkable since it is so distinctively un-American. Americans are probably the most friendly and open people in the Western world. Once you get past the border, it's a breath of fresh air compared to most European countries.

So regardless whether or not the entire process is really justified, my main question is: what the fuck is wrong with these people?


Every once in a while I daydream about a government full of rationalists who one day say to themselves, "Hey, um, you know what would be a better thing to spend our money on preventing than terrorism? Cancer."


I can't even find the words to explain just how much I agree with this article.

There are several times when I've been absolutely amazed at how horribly I was treated while going through boarder control, and I'm an American. --They even treat us like criminals, so the bullshit foreigners have to go through with ESTA, getting their fingerprints and photos taken and whatnot is beyond embarrassing. I live in Norway now, and when people I know are headed to the US, I actually feel the need to apologize about the treatment I know they'll receive, even though I wrote to my senators protesting a lot of these policies that our government voted in. I can only hope that one day they'll realize the injustice of what they've done.

I'm thankful that most countries - especially countries in Europe, haven't been vindictive and forced the same treatment on Americans, although I wouldn't blame them if they did.


I have thought for a long time that part of the US tax code ought to be devoted to getting people to travel outside the US. A nice tax credit for foreign travel would open the eyes of our citizens to what lies beyond their town borders.

I would see this as an investment in culture and not necessarily a subsidy. Maybe it's something you can use once every few years and not every year.

This would do wonders for both the average US citizen's view of the world as well as the world's view of the US citizens.

My hope is that something like this might just lead to more sensible behavior towards other cultures and peoples. What happens when entering the country is but one small example of the problem.


> part of the US tax code ought to be devoted to getting people to travel outside the US

I think that goes against everything "the government" in America is currently about. Do they want you to know that many European countries mandate a minimum of 6 weeks leave a year? or that the murder rate in America is 10 times any other Developed country, or that the American school system is a train-wreck, or that..... etc. etc.

I feel strongly that the whole point right now to is discourage Americans from learning about the outside world, lest they want to improve a few things at home.


The American government just handing out money to foreigners? Get out of here, you filthy liberal.

Of course, sarcasm on my part, but I'm pretty sure that would be the kind of reaction you'd get. You think of "investment in culture" as a good thing, many others see a liberal conspiracy.


The funny thing is that I am not a liberal. I'm not a conservative either. A sensible mixture, maybe.

Traveling really opens your mind in ways that can't be quantified. I really think that our countrymen can be very egocentric to the point of bordering on ignorance. Understanding and knowing about other cultures is very important. I'd gladly support such a tax incentive because I am sure that it would pay dividends many times over in amazing ways.


I don't want to pile on with my complaints about travelling to the USA, so I'll just mention that I will not fly there for leisure or if it can be avoided. Living in Toronto allows me to drive across, which will suffice in most occasions. I came to this conclusion after a few unwelcoming treatments.


CDG airport in France has awesome security. One time through there after having put my passport through a washing machine by accident, when I asked if this would be a problem they just laughed and said no, no, not at all, it's very clean.

Meanwhile, under no circumstances would I even consider visiting or transiting the US.


I recently had to change Airports in France from CDG to Orly when travelling to Barcelona for the Mobile World Congress. I had a Schengen Visa and on mentioning that I was on transit to Barcelona, they started demanding to see the invitation (Lucky I had it printed), whether I had some cash to take me Orly Airport, my credit card and a load of bullshit questioning by a guy who I could hardly hear because he was speaking very fast in a low voice behind the glass. I felt like asking him to speak up but felt like that wouldn't have ended well. After some moments he stamped the thing and threw it back.


They do make your exit the security zone on layovers though. That's the reason why I try to avoid CDG if i can.

Side note: All google servers are reachable for free over the wifi. (you can e.g. set up an app engine proxy)


Even as an American, border patrol officers scare the crap out of me. I'm totally worried about stumbling on some dumb question and getting detained.

I'll never forget my return from Mexico on the day before 9/11 where I was greeted by a border patrol agent with piercing blue eyes, leather gloves with cut-off tips and a big nasty snot bubble protruding from his right nostril.


> At Beijing’s glittering airport, travelers are invited to electronically rate their immigration agent.

They do that in every gov't office in China and every (gov't owned) bank. All have these little things with buttons, where you can rate the service with one to five stars. I highly doubt that anybody ever looks at those numbers. More likely that a very well-connected dude has a company producing these machines.


"They" will say that they're under constant threat of harm; there are people (not necessarily terrorists) trying to smuggle stuff onto planes or into the country, and that they have to maintain constant vigilance and being gruff, grumpy, aggressive is a technique they use to unsettle people carrying illicit items.

There are obvious problems with that. Interestingly, the (much mocked) TSA blog lists some items they find each week. Very roughly, about 20 guns per week are taken as carry on onto planes.

(http://blog.tsa.gov/search/label/Week%20In%20Review)

I have no idea how many people go through TSA each week. Nor how many guns (loaded or otherwise) they miss. I have no idea if any of the weapons they stopped would have been used for violence. But that feels like a very small number, when compared to the direct and indirect costs of the system.

Note also the mission creep - they're very happy to list any drugs they find. (They do say that they're not looking for drugs, but if they happen to find them they have to report it.)


“The price of apathy towards public affairs is to be ruled by evil men" - Plato


I like the article, but the conclusion is wrong. Hiring even more border staff is not the solution. Common sense and logical decisions are the correct approach. Scrap everything else.


My parents want to move to the States from Canada (long story) and it's staggering all the paperwork they need to fill out.

One of the requirements is to document everywhere you have lived for the past 16 years, including home addresses. With all the places they have lived in Canada, it's taken them weeks to Columbo up the information.

Myself, I've lived five places in 6 months about 10 years ago (another long story). Recollecting those times and places is something I'd rather not do.


My name is on the no fly list (well, mine and a million others). I get 'randomly' stopped by customs every time I re-enter the country through an airport. This doesn't happen at passport control but rather at customs. I've started leaving notes addressed "Dear TSA" in my luggage just to laugh at the expression on the agents face as they go through my dirty clothes.


Isn't that called Xenophobia?

http://en.wikipedia.org/wiki/Xenophobia


Imho, it's not xenophobia as much as "foreigners don't vote, who cares about making things better for them".


Tourists bring lots of money which they spend in the shops, hotels, restaurants, taxis, etc of voters.

Voters should be voting to encourage this.


Especially given the current economic climate, you'd think they'd want every dime they could get!


And I think the lack of foriegn travel by a lot of US citizens has somthing to do with it. If you have gone on forign holidays and gone through customs your self you might be more understanding when your doing that job.


I'd say it's a mix of that, protectionism, and 1930's isolationism being mixed into a healthy, toxic brew


No. Read the article you linked to.


There could be some value of filling in the questionnaire beforehand, namely to make you aware of certain restrictions ahead of time. Like the fact that you shouldn't be a genocidal terro ... OK, there really is no justification for THAT kind of question.

But, for example, I recently smuggled a packet of Spanish Jamon into a Latin American country which completely bans bringing that kind of thing in. But I only found out on the plane, and there's no way I was going to flush 400gr of prime Iberico (which on top of it was a gift) on arrival.


This is a good idea. I have not visited the US in more than 15 years, so has not been subjected to fingerprints or this online form.. Do you think it is wortwhile for me to wait until rules change, or should I get used to the idea that the rest of the world will hold enough of interesting scenery for me to visit during my lifetime.


Leaving the US equally difficult.

I went to a conference in Orlando and was planning to fly through LA to SYD.

However, the DHS told me I had to report to the LA office before I leave during office hours, so I had to change my flights to one day earlier and spend the night in LA just to check in at the DHS.


I don't know if it still exists but for Germans the most "fun" question is wether we are Nazis.


I get nervous every time I cross the border back in to America, and I'm an American citizen.


I wonder, did citizens immediately prior to the existence of the Soviet Union or Nazi Germany sit around in bars and have the exact same rational discussion that we're having here?

Surely it can't get that bad, but it did before.


It's not an unwelcome mat, it's a go away mat. As an American who travels a lot the biggest hassle I've ever had to deal with when entering another country was putting my bag through an x-ray machine and filling out a form about fruits and vegetables. Whenever I get back to the states I see hours long lines of non citizens waiting to get through customs with way too few customs officers stamping passports. That alone would be an unwelcome mat, but put on everything else we make people go through and we're pretty much just saying "Go Away".

Along with the fee and abusive questionnaire at this site https://esta.cbp.dhs.gov/esta/ we've also got this lovely informational site http://travel.state.gov/visa/temp/types/types_1262.html and tons of other fees http://travel.state.gov/visa/temp/types/types_1263.html . Then of course after you've paid all your fees and told the US government all about your diseases, mental illness, and intention to spy on them, you still have to give them your fingerprints, photo, submit to a search, wait in line for 2 hours, and answer many more questions about the same stuff.

It's not xenophobia. It's full on we think we're better than you and you pathetic humans get to deal with us 'cos we said so. The whole system wreaks of 'cos we said so. Every citizen and border patrol agent knows it's excessive and ineffective, but we keep on truckin' cos hey, they're all just doing their, trained to be overly aggressive, jobs.


I tried to look at the ESTA form, but at the point where I read and agreed to the disclaimer, after I clicked on the Next button it wouldn't go any further.

Not a good start!




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