Honestly, should the consulting thing confuse or worry anyone?
First, my understanding is that the term "consultant" has become so broad that it basically just means "contractor" for intellectual jobs; it covers coding, management, business strategy, and a million other things.
Second, even if we stick to a slightly more narrow definition, consulting essentially boils down to smart people going around to existing businesses and telling them how to do their jobs better (hopefully). (Presumably, these businesses don't need the smart people most of the time, which is why they don't have them as employees.) At least superficially, this seems like an appropriate use of smart people: target them at the problems where they are needed, which are dispersed across many businesses.
Now, if finance and consulting are actually sectors that aren't contributing to society (a net drain), then there's a real problem. But if so, the fact that so many smart people are going into them to make money is just the symptom, not the problem,
>Honestly, should the consulting thing confuse or worry anyone?
I think the author did a pretty good job of explaining why she is worried, and while your two points are compelling, neither really addresses that explanation. You've got people who wanted to be artists, or public servants, or writers, or filmmakers, or non-profit workers, giving up their dreams for the sake of the security offered seductively by professional recruiters. That's a trade off for them, and perhaps liable to elicit a general shrug, but it's hardly a radical position to view so many making that trade off as potentially a loss for society or, say, humanity. Maybe the Shakespeares of this world always end up being Shakespeares. But maybe every once in a while they end up in finance or consultancy. I think it's fine that they have to freedom to do that. I think it's a shame that so much of the risk is on the side of "I'm going to be the next Shakespeare."
This is so rarely the case. At my firm the percentage of people in consulting who wanted to be artists, public servants, writers, or filmmakers is less than 10%. The way you've described it makes it sound like all these Yalie beatniks are selling out for the prospect of a stable paycheck.
Many of my colleagues weren't lifelong consultants, but they were lifelong businesspeople. The ones who left went on to start tech companies, open restaurants, work in VC, work for non-profits, etc.
Well, whatever their passions were, writing powerpoint decks in order to justify internal power moves at another company, because someone wanted something done so they hired you to provide post hoc rationalization for it.. I mean, really? This is what we're doing with "the best and the brightest"? Expert MS Office users?
Again: if so, this is a problem with the consulting market, not Yale. You're not going to change anything by pleading with Yale grads to turn down lots of money.
Much more interesting is the argument that consulting, though productive, takes advantage of college student's fear of risk in order to win out over riskier options which are actually in the students best interest. (I'm skeptical.) Then, indeed, it would be beneficial to talk to these students about the problem.
The Yale undergraduates who did get in would inevitably be influenced by the environment they're in.
Second point - I know of talented people who want to get out of PE/IB and join a startup but can never do it because of their regular paychecks and current levels of wealth.
The benefits/numbing comfort of a regular (and very large) pay check are extremely hard to leave, especially for a downgrade.
On the counter-side I know plenty of IB people who founded startups because their paychecks and level of wealth made it possible to commit several years of their lives to a startup.
In this context, I think "consulting" means Management Consulting, i.e. working for McKinsey, Bain, BCG, etc. Corporate recruiting at top schools is heavily dominated by finance and management consulting firms.
I mean, if you had the opportunity to earn six figures at graduation, wouldn't you go into these fields too?
75% of Yalies are normal people (the other 25% come from money). They're the children of working professionals, federal government employees, etc. They have had comfortable upbringings, but their families don't have "fuck you" money.
They've been pushed and prodded all their life by parents who, like everyone else without "fuck you" money, are desperately afraid of falling out of the middle class. Most of the kids don't know it yet, and maybe the parents don't consciously acknowledge it, but it's a major force underlying the thinking of every parent who sends his kid to an SAT prep class so he can get a high score and go to Yale.
At the same time, regular jobs suck. Thanks to the consultants, they're overly structured, have shitty benefits, and workers are managed by PHB's who don't know jack-shit about the jobs that the workers do. Upward mobility is curtailed, because many F500's prefer to hire managers from the ranks of consultants, instead of promoting people from within. The risk in potentially more interesting jobs is high: fail to make it big, and you could be stuck in a job where you get yelled at for punching in a couple of minutes late and to the extent that you're lucky enough to get health insurance, it'll be on a shitty plan. Thankfully science/tech is mercifully insulated from this phenomenon (so far), but many students don't have the particular aptitude or desire for those fields.
I imagine the question isn't, "Why are they going into this lucrative industry?" as much as it is, "why is this industry so exceptionally lucrative?" To me, the financial industry looks like every other bubble right before the pop with everyone trying to pile in to the money machine, but any close examination of the machine reveals an empty ruse.
Maybe you're right and they were pushed into it. But it's short-term thinking and I am not going to cry when the bubble pops and leaves them holding a big sack of dead end.
"To me, the financial industry looks like every other bubble right before the pop with everyone trying to pile in to the money machine, but any close examination of the machine reveals an empty ruse."
And I don't think I've ever heard a kind word about management consultants. A field dominated by 20 somethings with 0 professional work experience brought in to tell executives and managers of highly successful multi-million/billion dollar companies how to run their businesses...
A question each and every person that hires a management consultant should ask themselves, "would I hire this 20 something to run my organization?" If the answer is no, then why are you paying them to tell you how to run it?
It's a bit like bringing in a random, just out of school, development consultant and giving them charge over major development teams. Oh wait, I've seen that happen too, each project then proceeded to go several times over budget and were delivered broken and late and eventually scrapped.
"why is this industry so exceptionally lucrative?"
The honest to god real reason these guys are hired, and how the system ultimately works, is for a couple of really quite bad reasons
a) The CEO ends up in a bind with no good ideas, or knows that no matter what happens, they're screwed. It could be lack of product, or a better competitor, etc.
b) The CEO doesn't want to appear weak so that people will still follow him/her while the ship sinks.
So they bring in management consultants, sold as "experts". Having a bunch of Ivy Leaguers helps with that image. The entire problem, including the blame for when it inevitably fails, is intended to go onto the Consultants. Their job is to appear busy and smart, then take the blame (and the large consultancy fee) when it all falls apart. This leaves the CEO in a good position "I brought in experts and even they couldn't make it work!".
And that's it.
That's the entire management consultancy industry in a nutshell. Blame for pay.
A great article on the phenomenon that describes a life I've had confirmed by several friends in the field who've all since gotten out: http://tech.mit.edu/V130/N18/dubai.html
(they were all also shocked at how hard it is to actually run a company vs. what their years in management consultancy led them to believe)
I think there's another reason related to your a) and b) why companies hire management consultants, particularly in less dire corporate situations than you describe above. I think a lot of management consultants' work comes from boards or division managers who have a difficult decision they know they want to make (fire workers, spin off less successful business units), but need an "impartial" "expert" to agree with them to help justify it. The company asks only the questions they want the consulting company to consider, they get the answers they want, and they have an "independent" (and expensive) second opinion that covers them so they can go ahead with what they knew they would do in the first place.
That is 1 reason - another reason is because competitor XYZ might have hired them a few years ago and they can get some inside info. They might say they don't share anything, but if Person A worked for a past company and he now is consulting for you - don't you think he'll spill some secrets...
Consulting and finance are lucrative, partially because there are serious demands of the job that you're not considering.
* Working 7 days a week (in the office for 110 hours)
* Living out of a suitcase
* Often living out of a suitcase in the middle of nowhere
* Virtually no vacation
* Expectation that you'll forfeit a vacation if the firm needs you
* A lot of stress
And that's just the start of it. Plenty of people burn out and decide that the paycheck isn't worth it. Imagine that. You're making the mistake of only looking at the glamorous part of the job (the pay check) instead of actually taking a look at what the job entails.
The difficulty or inconvenience of a job does not really imply additional remuneration. If it did, migrant farmworkers would probably be the richest people in the world.
The difficulty does not, but pay is only one form of compensation. Those with the most opportunity have many good options, some with more pay, and some with better work conditions. in other words, if you need a smart person you need to compel them to work for you.
Yes, but now you're making the skeptic's point: management consulting works by using the shock-and-awe of lots of Ivy League degrees to provide cover for management. In other words, a complete waste of shareholder money and employee time.
I don't regret going to management consulting after college. In my opinion, it's the best possible career choice for people who don't know what they want to do.
In my time in consulting, I was exposed to people in every corporate function possible, and had the chance to see what their jobs were like. I worked for tech companies, PE firms, corporations, and government-regulated entities. I spent 6 months in growth equity and got to learn what the buy-side is like.
If I had known then what I know now, then I would have told my 21 year old self to go work at FB or Amazon or some small startup.
But the value proposition for the firm I went to was unequivocal. We will pay you a lot. The opportunities you have when you leave will pay you even more. You'll get to work with other extremely smart people. You will see a ton of industries. You will be able to go to whatever b-school you want when you're ready to apply. And if you get good at your job after a couple years, your hours will go down substantially.
I agree with you. I just recently quit my consulting gig and I would tell my 21 year old self to work for a company that creates "real value."
But the experience I gained during my 2 1/2 years exposed me to multiple industries and I starting thinking much more "strategically" when analyzing businesses. Also, I worked with probably some of the smartest people you could assemble (less a few "odd" ones).
Also, the expense account was nice and fed me well.
FB and Amazon turned out just fine without your help, the only reason you wish you had worked there was in order to extract and benefit from the great pool of wealth and prestige. Your value to society is nil for as long as you spend more mental energy consuming more than you create. Remember that all highly educated people bear a responsibility much greater than ourselves, and this responsibility is fulfilled only by sacrifice and discomfort.
Remember that all highly educated people bear a responsibility much greater than ourselves, and this responsibility is fulfilled only by sacrifice and discomfort.
I'm not sure if you're kidding or not, but assuming you're not, why do the highly educated have any greater responsibility than the less educated?
You can be sure that I was not kidding. Any form of education, combined with intellect and curiosity is a privilege that (believe it or not) a lot of people don't have. Some possess this virtue without the means of attaining it, while others bear the Fortune without the virtue. To be educated and intelligent is to possess a great tool which can serve many if put to good use.
Are you seriously suggesting that people have some form of 'obligation' towards the others, just because they were born with/in a certain intelligence and environment, and that therefore they should relinquish their freedom to do whatever they want for the benefit of the others? If so, and if you're not trolling, I am seriously discomforted and even appalled by your apparent proposition of a fascist or communist "from each according to his ability, to each according to his need" morality.
We are so advantaged compared to the rest of humanity it isn't even funny. We have opportunities other people would kill for. We are in a position where we can make a meaningful positive contribution to the world. To throw that all away would be a huge waste.
You don't have to sacrifice personal happiness, but yes, if you're in a position where you can do good and if you then choose not to do good I do consider that somewhat unethical.
Working hard for people like us consists of sitting on a chair and listening to music while we type for 6 hours a day. Maybe another 4 hours or so of chatting and planning and sketching out ideas. While the rest of the world is born in a position where the choice is between backbreaking work for 12 hours a day or being unable to feed the family.
Yes, we have the freedom to lounge about even though a billion people are underfed or living in otherwise miserable conditions, but who can in good conscience exercise that right?
I completely agree. Although it might seem like we work hard and are fairly rewarded, the fact we have the skills and opportunities that we do is through no doing of our own.
President Kennedy gave a great speech about the role and responsibilities of educated people in society. 'Increased responsibility goes with increased ability, for "of those to whom much is given, much is required."'
http://www.jfklibrary.org/Asset-Viewer/aZ0Im5s0mUqPJlFNs6iO4...
> this responsibility is fulfilled only by sacrifice and discomfort.
The highly educated do not owe society anything. No one should have a right to my intelligence. If I want to contribute, I can and will, and if I'm smart enough and execute well enough, I will be rewarded, both monetarily and through watching my creation create real value.
This does not mean that sacrifice and discomfort are the only ways to create value. Wile start ups are roller coasters of emotion, I can bet you that Jobs, Gates, Page et al. Have gleaned much more pleasure from their creations then sacrifice, discomfort and pain.
And the only person who can make them do anything is themselves. Larry and Sergey did not bear a responsibility from society to create Google. They did by their own choice.
Sacrifice and discomfort is not a MEANS to anything, it does however imply delayed gratification that is mostly unpleasant and sends many fleeing to the nearest consulting firm. This would make sense if you actually read the article, which describes many disillusioned ivy's unwilling to sacrifice a comfortable lifestyle for what could otherwise be more personally enriching and meaningful work.
I'm not even sure what you're trying to argue here—nobody wants the rights to your intelligence. But if you take a step back, you can see that every one of us has benefitted greatly from others' intelligent contributions to humanity and we can choose to either keep that wheel spinning or put ourselves at the mercy of others' history-making. If you want to use your tech idols as a yardstick for morality and virtue, you ought to look a little closer.
"I mean, we’re constantly taking things. It’s a wonderful, ecstatic feeling to create something that puts it back in the pool of human experience and knowledge.”
-STEVE JOBS
Some of my favorite quotes, however, are from the mouth of Napoleon:
"All my life I have sacrificed everything—comfort, self-interest, happiness—to my destiny."
"Men are moved by two levers only: fear and self interest."
Yeah, good thing that you built those roads you drove to work on this morning. And that you had the foresight to hire those elementary school teachers to teach you math.
Yeah and stick me with a bunch of bullies (hey I consider myself lucky, the fuckers sent my brother to the hospital) whom I now have the honor of working my ass of so that the government can confiscate it so that they can get some food on the table because they are too stupid to make something of themselves.
And I will never see any justice for it, because the law in this country protect the guilty, rather than the innocent.
Yes I properly learned a lot in school and it made certain subjects such as physics and chemistry which required a lab easier. But don't think for a moment that the school was the reason I learned to read or write. I would have done that one my own anyway as I am too much a sucker for good stories.
As for the roads, people went to school before there were roads (paved ones anyway) they made it easier sure, but that is about it.
In summary I don't mind helping those who have tried and failed but I absolutely recent having to feel sorry and repent that I was born the way I was. And most people just need to apply themselves.
This is pretty far off topic now, but I'd suggest dropping the resentment for the bullies, you'll have a more fulfilling life and make better decisions and observations. (Like, for example, very little government money goes to welfare).
I was actually discussing this with a fellow Yale student over dinner tonight. We both came to the same, largely negative, conclusion as the professors interviewed in the article: "it’s an unproductive use of Yalies’ time."
These students are given opportunities most people only dream of. We are exposed to leaders in our fields every day. We are blessed with a $20 billion endowment that enables nearly anything we can envision. Many of us receive tens, hundreds of thousands of dollars in financial aid. The fact that so many choose to go on to careers that do so little to give back is, in my opinion, shameful.
Yuck. I know you meant that with the best intentions but your comment came out really snobby.
Are finance and consulting valuable fields or should they just be abolished altogether? Given how some of these people are paid, one can at least say that it is valuable from a monetary point of view. If these fields are indeed valuable, then who should fill the positions if not Yalies? Should state school students fill those roles because it is not beneath them to make a lot of money?
A field is either worthy or unworthy of a person's time. There's no need to say it's unworthy of a Yalie's time. To say that and then follow it with how blessed and lucky you are, makes people think you think Yalies should aspire to some higher standard that others don't have to. It's kind of arrogant.
At the end of the day, even Yalies have to eat and satisfy their material needs. It's silly to think that they're somehow immune to the desires most humans have. The Yale admission process doesn't filter out applicants based on that. It does optimize for high achievement and ambition. Given that, why would anyone really expect Yalies to avoid careers that are financially rewarding and, until recently, quite prestigious?
I am not implying that there is a standard for Yalies that doesn't apply to others. I am saying that there is a standard that all of us should aspire to, and that the good fortune that Yalies have been blessed with better positions us to reach it.
When it comes down to it, there is more to assessing a position's value than the income figures on your tax returns. There are the products you produced, the innovations you fostered, the lives you bettered, and the individuals you saved. Not everyone is in a position, socially or financially, to effect such outcomes in their professional lives. Yalies, because of a mix of hard work, luck, and the outstanding generosity of others, are better positioned to make these positive contributions to society than almost anyone in the world. The fact that so many choose such a singularly self-interested path, one whose value is tied solely to the money they earn for themselves, is what upsets me.
Very well put. Jumping into a finance/consulting job for the money and living out your life is the career equivalent of cranking out jingos for commercials or kitsch art reproductions. We're human beings, we're meant to follow our passions. If someone is genuinely interested in optimizing processes or structuring finances, great! But it's a disservice to your soul to jump in for the money alone.
I realize this is a "luxury" mentality (I'm actually the son of immigrants from a poor background so I get this) but life is about more. "I study physics and engineering so my children can study literature and philosophy" is a famous quote along these lines (can't remember). Funny enough, I enjoy math/physics for its own sake. But mindlessly pressuring/inciting people to be doctors/consultants/financial analysts is doing them a disservice in the long run.
And for what it's worth, I think the revenue created by the finance industry far exceeds its value. Saying "the industry must be valuable because it makes money" doesn't sway me. The rubber dog crap industry is probably millions but it's not helping people.
Maybe Yale should use that endowment to pay people to give back to society? In the end, people don't become bankers or consultants because they are looking for the easiest way to be a drain on society. They do it because society gives them a lot of money for doing it, and they have to pay off their $100,000 student loans and raise a family.
> "and they have to pay off their $100,000 student loans and raise a family."
With credit to Thank You For Smoking - that's the Yuppie Nuremberg Defense. Not saying that consulting/finance is like being a merchant of death, but it's really a poor justification for most things, and my eyelids twitch every time I hear it used.
One possible outlet we discussed for encouraging students to forgo careers in banking and consulting was financial aid. Suppose Yale instituted a policy that accepting financial aid required an agreement to forgo consulting and banking positions for at least 2 years after graduation. This would decrease the number of students who choose such careers "just because." Other students who intend to go into such careers would surely be drawn away to other fields during the waiting period. Of course, those who do not qualify for financial aid, and those who can afford to deny the aid they are offered, would not be affected by such a measure. This would warrant a consideration of whether the class divide on post-graduation freedom is undesirable. Then again, I don't think it would be unreasonable for Yale to say: "We are offering you the opportunity of a lifetime, an education at an amazing school you would otherwise not be able to afford. The only condition is that you must do something productive with it."
There's also the possibility of positive reinforcement as opposed to the negative scenarios outlined above. What if Yale offered additional financial aid to those who agreed to teach/do research/pursue charitable work for two years after graduation?
What do you expect? There is no such thing as "secure job" anymore so the only way to secure your lifestyle is to make as much money as possible.
I would love to make things that benefit everyone and give them away for free but there's no way I'm going to do that while my family needs my productive hours to generate income.
If you look at the original source, you'll find that 1) it's only 25% if you don't count Yalies who went to grad school, about a quarter of the class, and 2) there was a HUGE (50%) falloff from 2008 to 2010 due to the crash, so in 2010 it was more like 12-15%, not 25%.
I now run a startup (http://getliveloop.com) but started out of college with 2 years at McKinsey. I can't compare it against anything else as a job right out of college, but I learned a lot about various types of businesses, how to communicate to executives, and the general polish that I needed to get from MIT to a fundraising meeting on Sand Hill Road. I also got to work and live for a few months in 9 different cities around the world, which gave me a great perspective on what I care and don't care about in terms of where I live, where I work, and who I associate with.
I found it very useful to me, I didn't have to come up with convoluted justifications for why I did it, and I'd do it again if I was in a similar situation.
A revealing part of the article comes when Yale Prof. Hicks says that, rather than develop skills with consulting firms, "There are a half-dozen more life-affirming ways you can acquire those same skills, including taking a class at night at a junior college while you do something more interesting."
This is not a good advertisement for Yale. In addition to costing a lot of money, Yale costs four years of lifetime. Yet, after all that, students are left in a position where if they want business skills, they have to hold down a job and go to night school at a junior college?
Yale is, by design, a non-professional school (for undergraduates). Its philosophy is that it focuses entirely on a liberal arts education to make you a better, more-informed, deeper human being. (In fact, it won't even calculate your GPA for you.)
Because of this, it does not have business classes. You cannot major in communications or public relations. It doesn't have an official pre-med program. The idea is, you've got the rest of your life to do all that.
Whether you think this is a smart philosophy, of course, depends on your point of view.
And of course, after you graduate from undergrad, then you can try Yale's graduate programs, among which you'll find some of the top professional schools in the country.
It goes to show that what scares high achieving people the most is the risk that they may no longer continue to be high achieving. This happened a lot at Stanford too. Smart people are scared of uncertainty in their career because they feel they have more to lose.
I almost went the consulting route. It seemed so appealing. Good pay, lots of variety in projects. In the end I didn't. As a result, I've gotten real experience working at real jobs. I didn't consult on how to improve sales. I sold stuff. And now, I don't consult on how to implement sharepoint at megacorp. I make software.
The salaries are still higher in banking and consulting. But they aren't high enough to compensate for the utter lack of value I'd be providing to society.
This is not really that much surprising.
Taking a look at the comments from someone with years of Ivy business school placement experience ( http://poetsandquants.com/2011/06/23/handicapping-your-shot-... ) all that diversity, creativity and a personality talk seems just a fluffy facade.
In fact most likely the only troubling aspect for Yale is that they couldn't rise the number above 25%.
One of the things I love about being in CS is that there is much less pressure to go into management consulting or finance--straight out of college, tech companies offer similar stability and pay (perhaps more stability and less pay, but it's close) coupled with very nice working conditions and actual, nontrivial engineering problems.
For me and my EE/CS friends there are three options that come before finance (I don't think anybody even considers management consulting): grad school, FB/Google/MSFT...etc or a start up. I only know one person eager to enter finance, compared to many people interested in, and usually already working towards, either an academic path, a stable programming career or founding their own company.
That said, there is some very serious selection bias in my group of friends, so this is probably not indicative of my university at large. Particularly, almost everybody I know is in some sort of engineering, and the school I'm at is particularly strong in engineering (especially EE/CS). I suspect if I had more friends from the business school I would have a very different picture.
The point is, they can go into M/C/F, make 6-figure salaries at age 23, then go from there. They'll be making a whole lot more than the vast majority of engineers even at Google, without taking risks. By the time they're 35, they'll be very wealthy, about as wealthy as you'd be if you start a startup and sell at a $10M valuation (and keep $1-2M), but they don't have to take any risks.
But you have to work very hard (all the way from High School), tread along a well defined path, and it'll work out. It's a standardized, reproducible variant of the American Dream of living a wealthy life.
the consulting/banking industries create such a high opportunity cost that doing something else seems senseless. it's unfortunate that recent grads are stuck in this high level corporate rat race, with promises of high bonuses but mostly pretty boring careers.
I think one solution would be to limit the access these firms have with students, and to curb their "predatory" hiring. But alas, these firms are large donors to universities, and their executives are as well.
Alas, American politics AND education are birds of the same feather. Both sing the same tune of ethics, ideals and values; and both are preyed on by the same corporations.
While it's not jail (they are staying off the streets and out of gangs), it'd be nice if they were going into fields that actually contributed to society.
This isn't an apples to apples comparison, but according to the Prince, 41.5% of the graduating seniors my year (2008) "who had accepted full-time employment offers by graduation" were employed in the "financial sector" (http://www.dailyprincetonian.com/2010/03/08/25465/).
Not an apples to apples comparison with the Yale article, but my reaction is still surprised that the number is that small at Yale.
Yale and Princeton student cultures could not be more different. Yale attracts a more ultra-liberal, save-the-world student body, whereas Princeton attracts a more ultra-conservative, make-the-money student body.
It doesn't suprise me that the original posted article came out of the Yale's student newspaper, instead of a Princeton one.
I might point out, after reading many of the comments here, that people who are currently or have done management consulting in the past all say essentially the same thing about the experience -- it was great for them, they saw lots of stuff, traveled a bit, made some money.
But none of them say they actually helped a single employee of a single organization actually accomplish anything in particular for all the fees and free experience being paid to them so they could gain this wide experience, travel and fat paycheck.
And if it's not clear, this is precisely what we're talking about with the field not being a net contributor to society.
(also interestingly, to the person, every single person I've ever known who worked in the field all say they would have done something different if they could go and tell their 21 year old self one thing)
Strategy consultants are extremely highly paid, extremely specialized temp workers. We only create as much value as the client asks us to get.
It's a time-money play. We do the work that creating or scaling a corporate strategy group would do if you had the 6-12 months to go out, hire a team, train them together, create the necessary links to the organization, and go do the work. With consultants, you can hire and fire us at any time, no severance, pensions, or hard feelings. Once our work's done, we leave.
I'm not saying it's the best thing since sliced bread. But zero net contributor it isn't.
We do the work that creating or scaling a corporate strategy group would do if you had the 6-12 months to go out, [a] hire a team, [b] train them together, [c] create the necessary links to the organization, and [d] go do the work. note: [a]-[d] inserted for reference
And here it is, I would argue that consultants offer (to each reference point):
a faster time to [a], you hire them as a group instead of sourcing each worker separately
no [b], after all, they are ~20 year old "experts" led by an experience consultant manager or firm partner who's sole job is to stash the squadron of kids at the other company and check up on them every so often, then give a grand presentation at the end of the contract term. Why would they need to understand the particulars of how a company works or how to move them to a path to success? After all, probably nobody on the team has actually run a successful company. And businesses all fit into nice b-school categories anyways.
no [c], it's like a group of shock troops falls out of the sky on an organization and commences to create chaos. I've never seen something so disruptive to a company as a consulting team inserting themselves into the day-to-day of an organization. They don't know anybody, they don't want to know anybody, and it doesn't help them to know anybody beyond charting out the organization and work structure of the company.
a debatable [d]. Oh, okay, I'm being harsh about [d]. All of my friends who work in mgmt consulting work their gosh darn asses off, generating thousands of powerpoint slides and binders full of diagrams.
Does it amount to much? I dunno. There's some value from a Knowledge Management perspective for an organically grown organizations to understand how information and communications occur in their company. Mapping out de facto business processes I guess is helpful.
Does it require a team of consultants to come in and do this? Nah, most companies could do this with one or two dedicated hires for far cheaper and far less disruption.
In my personal, admittedly anecdotal experience, these things could be useful if they were done properly. But I've never actually seen a consultant team actually interview the line workers who would actually know this stuff.
It's like it's beneath them, and too time consuming to figure out that the blue form #4 doesn't go from department x on floor 5 to department c on floor 6, but actually goes from John in department x to Lisa in admin, who then brings it to her boss Karl who then collects them in a stack to give out at the weekly management meeting to Jessi who works on floor 6, but not in department c, but who is married to John (no relation to the previous John), and gives it to him at night over dinner in department c, who works for the ultimate recipient of the form, John's brother Jake who is supposed to manage the department and initiate processing the forms, but has a drinking problem and only shows up to work in the middle of the week to do so.
Why this convoluted process? Why not just have blue form #4 go from x->c like the manager in x believes happens (but doesn't because she doesn't follow the de facto processes enough to know this)? Who knows? The consultants don't know that's for sure because they never investigate this Rube Goldberg machine.
And when analyzing why it's so slow and convoluted, they analyze it to death and might just decide that department c is the slow boat in the fleet and its more cost effective to eliminate that department by merging them with x and eliminating redundancies when really they just need to replace Jake and make the form electronic so the form is emailed between floors.
You think I'm making the previous example up, but I'm not. And what actually happened is that when they merged the department they fired John (#2) which sparked Jessi to desire to leave the company, and she brought along half of her department which didn't need to have that happen. Within a year 12 other key people left out of bad blood with the company sparked by this initial round of redundant layoffs. And oh yeah, Jessi, who left with her team, started her own company with her husband John and that staff, who ultimately ended up contracting back at their old company, to do their old jobs, at 3x the hourly charge rate.
And Jake still works there, whenever he feels like coming in. But to make up for his personal failures, the company has had to hire a fleet of subordinates.
End result? 3 failed multi-million dollar projects, not late, failed. Rehiring the same employees at 3x the charge rate as contractors, and to support Jake they had to increase head count to the point that it's virtually unchanged from before the entire merger of department x and c.
And oh yeah, the company is out a $2 million dollar consulting fee.
The fact that I know too many people under the age of 22 with no degrees (not to say they're unintelligent), running their own successful "consulting" companies makes me question the industry on its own. Don't get me wrong, it's a great career path for some. But I would hope that any venture I'm apart of won't need it...better options would include corporate law firms that double in business development or having investors with experience and know-how in your field...
I think there is a big difference between Bain or McKinsey and some social media consultancy started by a kid who believes that prolific tweeting is the future of marketing. Both paths might lead to varying degrees of economic vampires, but at least the freelances are trying to build their own business instead of joining the overlords.
This is true. Both the Yale Entrepreneurial Institute and the Yale Entrepreneurial Society are doing great things. In fact, two businesses opened in downtown New Haven this fall that were the direct result of YEI's programs. The fact that the upcoming "HackYale" web entrepreneurship course attracted 600 interested students is also comforting.
There's a lot that can be said about this, so I'm just going to focus on what I think is the nub of the disconnect here.
Studying philosophy, art, history, religion, science and the classics (that is, education as opposed to mere training) is supposed to bring people in touch with their humanity and, more relevantly, their mortality-- the fact that we'll all die and that it can happen at any time.
The first 5 to 15+ years in the professional and corporate life (and not just in the demonized investment banks and consulting firms, because this is a common trait of human organizations and every bit as entrenched in academia and mainstream corporations) are about denying said mortality. You're expected to focus on a far-off distant future that may never come and, in the mean time, "pay your dues"-- that is, work in conditions that no one would accept unless harboring a delusion of infinite time, a misguided belief that the present doesn't matter because the future will be flush with riches, prestige, and make all those present-time sacrifices irrelevant.
I don't support war or conscription in general, but it's no coincidence that the "yuppie" phenomenon was born after the abolition of The Draft. Once kids lost awareness of death (not that it exists, but that it will happen to them at an inconvenient time; it's always "inconvenient") they could treat their own time as limitless and without value, so they relaxed their demands for autonomy, rewarding work, and mentorship in exchange for a 10 or 20 percent bump in immediate prosperity.
I would call this a failure of the educational system, but I don't think it is. We have a deeply deluded culture focused on the transient and on seduction and I don't think (even if individual professors do a great job) this is something that schools can fix.
On a vaguely related note, the latest Planet Money podcast, "How Money Got Weird," was interesting. Satyajit Das talked about how a large airline was essentially turned into a bank by ever more creative accounting and finance practices. It gets into the rise of finance in traditionally unrelated fields.
First, my understanding is that the term "consultant" has become so broad that it basically just means "contractor" for intellectual jobs; it covers coding, management, business strategy, and a million other things.
Second, even if we stick to a slightly more narrow definition, consulting essentially boils down to smart people going around to existing businesses and telling them how to do their jobs better (hopefully). (Presumably, these businesses don't need the smart people most of the time, which is why they don't have them as employees.) At least superficially, this seems like an appropriate use of smart people: target them at the problems where they are needed, which are dispersed across many businesses.
Now, if finance and consulting are actually sectors that aren't contributing to society (a net drain), then there's a real problem. But if so, the fact that so many smart people are going into them to make money is just the symptom, not the problem,