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I don't see the lawsuit mentioning the other common failure mode - keys falling off.



Yeah, this is basically the next step after you notice the "dust" issue. Once debris is down there, it's constantly seesawing and stretching the C-clamps, if I were to guess.

My A, D, R, and T keys will fall right off if I turn over my macbook.

I've been abroad for the four months I've had my macbook pro and haven't had the opportunity to at least take it in for fixing. It gets worse every week. From now on, I'm sticking to buying older macbook hardware now instead of just iPhones.


Me too, and they say it will be over $500 to fix as they need a whole new casing


This is what turns it from a minor issue to a severe one in my mind.

I've killed a few keyboards on older Thinkpads. The replacement part was maybe $50 new, and considerably less for a used one on Ebay. It's not integrated with any other component and can be changed in 10 minutes with only a Phillips screwdriver.

I'm sure integrating the keyboard with the expensive machined aluminum upper case, trackpad and whatever else is built into that component resulted in a laptop that's 1mm thinner.


I have encountered Lenovo integrating the keyboard on other some of their models while helping friends with repairs. Of course, the top case replacement was not so insanely expensive, but it was still a point of frustration from the repair perspective. Certainly disappointed in Apple making the same move here.


I had to swap the keyboard on a coworkers 2012 Macbook Pro once. You had to totally empty the machines guts out and remove about 50 tiny torx screws to get the keyboard out.

Never again.


I recently got mine replaced under warranty (CMD key was broken!) and was told $280 when I asked what the cost would be otherwise. It's still extortionate. Part number 605-02931 for 13" 2016 MBP.

Interestingly, when I searched for that number, I learned Twitter OCRs images you post: https://www.google.com/search?q=605-02931+macbook


The only Google result I see is this very topic...



Interesting, I don't get that result. Does Google serve different results in Europe for some reason?




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