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When the user adblock percentage of our website hit 30%, we decided to try out anti-adblock solutions.

We worked with a company that used various tricks to get around the adblock protection, and then serve ads. This was a great success, at first. Eventually our users started notifying adblock[1], and adblock included rules to block the new ads on our site. Then we contacted our vendor, who gave us a software update to circumvent the new adblock rules.

This went on, until adblock enabled the nuclear option and blocked all ajax requests on our site. This effectively broke our site for anyone using adblock. So we caved in, took out the software, and begged for mercy from adblock. The rule was taken out, and we are back to losing 30% of our ad revenue.

I should mention that we've tried the usual stuff -- subscription service to remove ads. Asking our users nicely to add our site to their whitelist, etc. Both of these have had minuscule impact.

[1] When I say "adblock did X", I really mean the caretakers of the "rule lists", which the various adblocking engines use in their browser extensions.




I should mention that we've tried the usual stuff -- subscription service to remove ads. Asking our users nicely to add our site to their whitelist, etc. Both of these have had minuscule impact.

There was a time that might have worked. It would have worked with me, anyway. A time when others were using ad blockers, but I had an attitude of "meh, they gotta pay the bills". I might pay a little money to turn off the ads, and were I to use an ad blocker I might whitelist a site or two.

But a threshold was crossed. I can't tell you what that threshold looks like, or name any particular event that set me off. Maybe it's the malware, maybe it's the jiggling belly fat ads, auto-play videos, I dunno. But at some point I said "enough", and I quit giving a shit about anything to do with that industry. The well has been so poisoned that I don't care about finding an antidote anymore. In general, I don't care if websites go under. The poisoned well metaphor breaks down in that I can't do without water, but I can sure as hell do without most of the ad-laden websites out there. I'll miss them, but not enough to be bothered to expend even the minimal effort to whitelist as site.

I don't want to be that person. I want to be empathetic to at least the small content producers just trying to scrape a few bucks. But I've been worn down, and not in the way the advertising industry wished I had been worn down. No, I'm worn down such that it's just easier to run an ad blocker and quit caring. And it's unfortunate that companies like yours get caught in all of it.


Bing-fucking-go.

Until advertisers understand and embrace this, the people that use adblockers will never relent. There is one, let me repeat, one website that I disable adblocking on: reddit.com. I've never been abused by them, and I don't regret that choice. Every other time I've temporarily relented, I immediately regretted it and blocked them again.


stackoverflow.com is whitelisted - I lilke the ads


What a novel idea - making the ads actually relevant to my interests. Instead of just making guesses based on browsing habits.


I blocked ads on pc after getting infected.

I blocked ads on mobile devices when they started buzzing my phone, sending me the the play store, giving me popups, etc.

now I block everything on all my devices using pi-hole


I find Firefox's Reader View to be an acceptable compromise.

The site gets a chance to impress me with its "engaging marketing experiences" but when I want to read a longer piece I switch to Reader View and all the CPU hogging madness stops.

Obviously, that doesn't protect me against malware, but I have never suffered a successful malware attack so far in spite of using the web basically 16 hours a day.


so you're saying you're ok with feeding your brain ads 16 hours a day?


Like most things in life it's a compromise. I'm not happy with it but considering alternatives such as actually proving my identity via payment and losing all anonymity with absolute certainty, I can accept it for the time being. Grudgingly.


I can tell you exactly when the threshold was crossed for me. I'm pretty removed from the tech industry but many of my friends are in tech so I try to keep up. One day, I was searching for a photo of a jacket that I wanted to sell on eBay. Google images led me to a site called Tradesy which had a stock photo of the jacket. I clicked on it, it led me to an unrelated photo, so I clicked out of it. Immediately, I received an email in my personal/professional email box (not the email I use for website registration/spam/etc) inviting me to use Tradesy. To this day I have no idea how Tradesy or Criteo (who sent the email) got my personal email address from the simple act of my browsing to one page. An email I never enter anywhere, EVER. The violation I felt was so intense, I installed an additional ad blocker and blocked Tradesy. I have no idea if that helped but that was my moment.


One place where I think ads are incentivised to be good is the starting ads on YouTube videos which have the "Skip" button. Once that button appears, if the ad is interesting enough, I keep on watching it. That means they have to work to make me want to see it. Jiggling belly fat won't do.

I also sometimes get email spam ads from a forum I use. But the advertisers buy access to the mailout directly from the forum owners and the forum owners personally screen them to make sure they're relevant to their audience.

There are cases that still exist which sound like your former experience. They're not horrible, just inconvenient.


The threshold were nice sites asking to be whitelisted that were using either malicious advertising services OR injecting so much crap that their site became intolerably slow (both from cpu and ram bloat) when using my atom based fanless systems.


I'll gladly whitelist things that are obviously small-time labor-of-love efforts that only have ads to help with hosting costs (also Project Wonderful).


Isn't that just taking from the system without contributing anything back? Doesn't sound like anything to be proud of.


The system doesn't have to provide them with anything. They request something from the system and it gives them something back. What is to be ashamed of about that?


>The rule was taken out, and we are back to losing 30% of our ad revenue.

That sentence shows a worrying level of entitlement. If you feel your website represents a simple content-for-ads purchase, and you feel that people are stealing from you, if the ad revenue is something you /deserve/, and you feel that 100% of visitors should see ads 100% of the time, then block everyone running an ad blocker from seeing anything[e1]. That's easy to do.

If you're not willing to lock "non payers" out, then you're offering a free service with a donation policy, and complaining that not enough people donate. Well I'm sorry, but they aren't required to. If you don't wanna be a donation based company, then don't be.

I grant you that looking at the before and after on your balance sheet may hurt, but that's not "losing 30% of your ad revenue" because that revenue is not owed to you, due to the nature of the business model that you chose. What it really represents is a potential 30% growth area, made up of people who's requirements have recently changed, and who now need a different strategy to capture. I don't know what to tell you man, markets change all the time. This is business.

[e1] or, as someone else pointed out, just leave the website broken for the "freeloaders" and don't worry about it


I really think that the tech world needs a better solution for advertising. The state of things over the last 20 years has been disappointing at best. It continues to grow in the wrong direction.

When I go to a website, I don't want 6 separate companies doing their best to identify me, tracking my activity, and doing their best to predict what I might actually spend money on so they can get a piece of it.

When I build a website - if I put ads up, I'm handing data about my work product off to people I don't know for what use I have no idea. Is someone going to use that data to build a competitive product? Is someone going to abuse the goodwill I build to my end users? Is the ad platform safe or am I putting my end users at risk? These shouldn't be questions. These should be answered by default by every company that would want to spend money advertising to my end users.

The ads are ineffective, the revenue is terrible unless you are a very popular site, and the questions about the data we are exposing are plentiful.

And yet everyone with a blog about Wednesday night prime time TV is clamoring to put ads up in hopes that it might generate them $100 over the course of a year.

We can do better.

The solution isn't stopping ad-blockers or getting around ad-blockers. The solution is to come up with better ways to generate the same revenue.

Google innovated and now look at them. Where would they be without AdWords? Why isn't anyone else truly innovating? Why do all of the ad tech companies look like clones of one another?


Maybe it isn't a tech problem or a lack of innovation but an uncomfortable conversation we need to have with "content creators" who think their blog post about last nights episode of "The Bachelor" is deserving of $100.


Some of the publishing techniques of the past century have created an anomalous centralization of wealth due to low carrying capacity, and it's badly inflated societies concept of the value of creative work.

This is most obvious in music. Pre-recording, a career as a musician was a viable but humble one. Your art had a range of perhaps 250km max, and you'd entertain at pubs, gigs and events in that area. You didn't make a lot of money.

Recording replaced a lot of that. Instead of hiring live musicians for their weddings, people chose recordings known to be good. Pubs installed juke boxes with more choice than one musician could ever hope to offer.

However, the carrying capacity of the recording industry was finite. There were only so many recording studios, and they were really expensive to set up and use. On top of that, the pressing factories could only replicate so many albums, even running full tilt. I'm sure if the recording industry could have let everyone record an album, they would have, but they couldn't. They had to pick who got albums and who didn't.

The result was whole nations worth of wealth being centralized into the few hundred people that a given recording industry chose, and all other musicians being left out in the cold. To this day, most municipal orchestra performers have side jobs (often as music teachers but sometimes random other stuff) because if the orchestra does pay a stipend, it's rarely a living wage. Orchestras aren't profitable any more.

But now the recording equipment for a small group goes for the range of ~$10,000, within the savings capacity of a 4 man band, and the internet will let you record and publish for free. The centralization is breaking down, and that's great for the humble garage band that wants to try to make their hobby their job. They might be able to, if they spend some time marketing themselves, and are willing to accept their income will probably be below average. They don't need the recording industry to do it.

However, it's the stuff of nightmares for super-star performers, because as money re-normalizes back to small time musicians across the globe, it'll inevitably drain out from under them.


A Static imaged served from the content web site (as opposed to an image link to the advertisers site) should not trigger an ad-blocker, wasn't that what we had in the past?


That can't be farmed the way personal data can be.


That's a feature, not a bug


For whom?

I agree it's a huge feature for me, and I wish someone would let me pay for it.


> Why isn't anyone else truly innovating? Why do all of the ad tech companies look like clones of one another?

Because simply (simplistically?) speaking, a lot of people out there want to make a lot of money, but do not have enough smarts to "truly innovate". So they end up "hustling" - cloning whatever is working, Facebook for X, Groupon for Y, Uber for Z... and there is a reasonable chance that such a strategy pays off with decent enough success rate, so I don't see this trend stopping anytime soon.


Why not try and continue to let the site be broken for people using adblock? It's their choice to break the user agent. If enough sites are broken with adblock enabled and the content is compelling enough - you would assume they would disable adblock?


As a user of AdBlock, unless it's a site I desperately need to function (there aren't very many of these), having it be broken with AdBlock turned on clues me in that something shady is going on. I'm more likely to simply leave and never come back.

Note here that I'm not against certain kinds of advertising, and I'm all for subscription models and donation incentives and a great many other ways to fund sites. But third party advertising networks have forever lost my trust, and I simply won't tolerate the security risk nor the annoyance any longer. Your site is welcome to require me to disable AdBlock, and that's fine. I don't need to read your posts that badly anyway.


> having it be broken with AdBlock turned on clues me in that something shady is going on

The "something shady" is AdBlock muscling their way into the ad revenue game using you as a way to bludgeon the sites serving the ads. Under no circumstance should an ad blocker prevent the site from working as expected; that's the purview of the site itself.


By that argument, people using IE6 are also "bludgeoning the sites serving the ads"?


Yes.


Sites can easily design themselves to work well without ads. In fact, it takes more effort to make your site break if ads aren't working.


Did you ever think to change the type of ads you are showing on your site? I'm saying this under the assumption that you are using an ad platform where you plug their code into your site and then they show your user's ads.

Have you thought about handling the advertising yourself and hand picking products and services that are directly applicable to your users and displaying them in an unobtrusive manner?

And as a side note: I consider ads from any ad network to be a security risk and while I respect sites for "politely" asking me to whitelist them I feel it's a misguided approach.


I would guess that losing 30% of the traffic would impact visibility and market share, and that is more costly than giving 30% of viewers content without ads.


A couple reasons. We run extremely lean, and only have one customer service person. If you come to the site every day, and have spent money on some of our content, and then one day the site is broken, that's a problem.

The other reason is it's a community, and the more people we have on the site, the better it is for the site as a whole; more people communicating and interacting with each other, which ideally brings more people and keeps the ones that currently visit.


Do you use an ad network that respects user privacy, doesn't retarget or track cross site, and doesn't allow non-static content (JS and Flash)?

If not, why would you expect people to stop blocking it?


Ad blockers don't generally discriminate. Adblock plus is a partial exception, in that it charges advertisers to allow their ads to be shown.


> I should mention that we've tried the usual stuff -- subscription service to remove ads. Asking our users nicely to add our site to their whitelist, etc. Both of these have had minuscule impact.

I feel for sites that show messages like this in an unintrusive yet prominent manner. But I don't remove the ad blocker because I look at what's getting blocked and notice many trackers. If it were only simple ads (preferably plain text), I wouldn't mind and would turn off the ad blocker. But I don't want to be tracked and won't add an exception for any site, cruel though it may seem from the publishers' point of view. For me, what's really cruel is the assumption on the publishers' part that tracking visitors is acceptable and even something visitors shouldn't mind just to keep the site going.


Have you considered offering a service useful enough that users will actually pay for it?


Legohead, my startup blocks just the unsafe ads without revenue impact for the publisher. One of our beta clients plans to reach out to their ad-blocking audience to re-enable ads once we're fully deployed. Maybe we can help? jerome at clarityad dot com, we're in private beta.


Which company did you employ to get around adblock? I've tried to research this space for my own site, but I've failed to find any.


That's powerful. I always imagined these things were a matter of grabbing the top of the stick. How easy can it be to try and sneak your ads through when ad block developers only have to pick out one way to identify and block them? I imagine you guys were trading man hours somewhere to the tune of 1:5




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