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lectrick
on July 8, 2015
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United Airlines System-Wide Computer Problem
Just a minute ago they tweeted about it:
https://twitter.com/united/status/618769524544942081
ceejayoz
on July 8, 2015
[–]
Took them until just now to go "oh, we should probably post something that isn't a @reply".
https://twitter.com/united/status/618777538865799168
fnordfnordfnord
on July 8, 2015
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I bet they could have saved themselves untold numbers of telephone calls in the support queue, and thousands of in-person queries to ticket agents and other airport staff with one or two tweets and a facebook post or two.
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