In the world of free stuff most of the time support is not granted. "You are fre... | Hacker News

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aliebschner on Nov 18, 2009 | parent | context | favorite | on: Gone Google? Do yourself a favor: don’t.

In the world of free stuff most of the time support is not granted. "You are free to e-mail us, and we are free to ignore you" -- that's fine. In the world of google free stuff it's "we made a business decision not to give our customers the opportunity to contact us", to my biased opinion this decision is bad because not only I'm not able to ask for support but I can't even fill in a bug report.

pyre on Nov 18, 2009 [–]

How do you even know that the problem is reproducible? You've only managed to trigger it once.

jrockway on Nov 18, 2009 | [–]

He was going to Google Search to see if anyone else had the problem, but he swore to never use Google again.

Oh, the ... irony?

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