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According to the pricing page, Get Satisfaction's only public pricing is the $1,200/mo subscription. ZenDesk starts at $25m/agent for the community solution.

Granted, they are slightly different products; I was just grabbing the nearest competitor I could think of. (They're in the same space, though, and competing directly for the community/knowledge base part of their products.)




I think we can safely assume GetSatisfaction didn't have 9-figure revenue.


To be sure, but that wasn't really my point. $1,200/mo for such a simple product seems excessive.


I think we can safely assume that the grass is green.




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