If I recall, that was a hilarious optimistic view of things, where there was high level/scholarly debate online and people were persuaded by great rhetoric.. quite a departure from the race to the bottom, cesspool of online commentary as it exists today.
I agree. Also the impact today doesn't turn out to be that big as described in the book (although that might be because we haven't yet had someone like the Wiggins family?). But still, the mechanism itself was all there.