> it’s almost an acknowledgement that ads are invasive and uncomfortable. They cross over into the intolerable range when we’re emotionally vulnerable from a tragic story.
Is it really this, or is it that advertisers don't want their brand associated with negativity in general?
How they're doing it is interesting, but I think the analysis is weird.
I worked for the biggest swiss news site, which also had an option to disable ads for a story in the CMS.
In this case, it wasn't an acknowledgement that ads are invasive and uncomfortable in general, the problematic ads were those shown based on keywords of the story. E.G. an advertisement about how safe car X is in a story about an fatal car accident.
I remember a Land Rover advert being shown right next to a story about a fatality caused by a fault in the very model being advertised. I've also seen problems with, say, holidays to Paris being advertised next to a story about the Charlie Hebdo killings.
The problem must be that the highest traffic stories are typically the most sensitive ones.
I see the problem more in the fact, that a lot of publishers try to squeeze out some ad money from every single blank space still left on the page and fill it with third party services where they have no control over the actual booking. It is simply impossible to foresee what inappropriate ads might be shown if you don't now the pool.
In contrast to the directly sold banners, where the marketing team might just postpone a whole scheduled campaign for an airline when half the front page is filled with stories about a plane crash.
Still I think it's impossible to avoid some inappropriate ads at time and one has to live with it.
so the issue is creating an ad delivery service that understands the context of the articles on the pages its serving. I would think there are a good many methods to pull that off but even then perhaps the risk to real?
The trouble is, most ad serving systems already work out the context/theme of pages and target ads appropriately but even then its not perfect.
E.g. you are an airline and you want to advertise your flights. You might want to have your ad appear on pages that have contexts of "travel, flying, vacations" etc since you believe that those pages are likely good pages to reach people interested in your services. Sounds reasonable. An advertiser would obviously NOT want to appear advertising their cheap flights to Tenerife next to this sort of terrible, tragic news.
As others have mentioned its perceived as bad for the brand be be seen next to bad news, but more importantly (and more likely IMHO) people are human and understand the gravity of the situation so apply common sense and tact.
So it gets into a silly situation where you have advertisers targeting contexts "travel, flying, vacations AND NOT disaster, crash" - whilst you are there you may as well start excluding some other negative things too, like "thailand, children, ladyboy" etc etc until you have these huge lists of tens of thousands of exclusions getting into the ridiculous depths of human depravity, whilst you just want to show on "good" pages about just 3 simple contexts: travel, flights or vacations.
And even then ads sometimes still slip through and appear on "bad" pages because someone forgot to put "erotic trepanation" or whatever in the exclusion list.
I agree and think it's impossible to foresee every possible "bad" correlation. Furthermore the problem is not limited to advertisement but every type of automated content. E.G. a widget with a generated list of "related stories" or an autocomplete search box.
With more and more of this style of content being used, it is in my opinion important to better inform the not so tech savvy public, that computer generated relations can be really useful but will yield some results that are wrong or might seem distasteful for the human mind.
How may articles are actually positive in a newspaper?
IMO advertisers understand that contents making people angry (like politics, mostly) or sad will drive most of the page views, and are OK with some level of negativity. Tragedies directly affecting their potential customers is just a bridge too far.
I don't think the issue is sensitivity, but association of advertisers with tragedy or creating a vulture-like appearance. You don't want to advertise Southwest in an article about a JetBlue crash.
Seconded. There is no fact to support this analysis other than the author's personal opinion — though I may still agree with him, he should provide data to support his affirmation.
I think you're closer to the truth than the author. Though it may be moral, in a sense, to keep ads away from tragic stories - I think that it's clearly in the interest of the advertisers to keep their brands separated from "negative" stories so they don't inadvertently sabotage themselves.
Agreed. It would be highly inappropriate to introduce a TV news story about a fatal crash with "Happy Monday!" and that's not because wishing people a good day is invasive. It's just not appropriate for that story.
Typically there'll be a CMS flag available to powerful users (editors). That's how it works at the Guardian.
It sets a boolean (shouldHideAdverts) in our content API[0], which we use in templates[1] to suppress commercial logic.
There are obvious business reasons for this. It's common for it not to be in the advertiser or reader's interest to show commercial messages against some content.
I wonder if the NYT meta header is just a similar flag leaking out, or if it is something that can be abused client side to never have ads.
It's totally unsurprising that it would be a CMS feature, I'm a little taken aback each time I see a crass juxtaposition on smaller sites (more out of surprise at them not doing it than any particular personal sensitivity to it).
I took a look at the first result that popped up (http://www.nytimes.com/2015/03/26/world/europe/germanwings-a...) and interestingly, this ad_sensitivity tag is set to "tragedy". I'm curious to know what other options there are now - whether this is boolean, or a sliding scale.
Well I can think of another readily-available client-side option to avoid seeing ads.
It's unlikely that the meta tag itself has any real relevance - some aspect of the CMS might be coopted for this purpose and I imagine its original intent was for injecting meta tags.
That's a very old article though. I'm quite sure this is no longer relevant. A friend of mine lost both his parents in Afriqiyah Airways Flight 771 back in 2010 and I remember him telling me shortly afterwards he got very uncomfortable ads in Gmail about insurances and funeral services. In Dutch though, so it could be those keywords are not localized.
We had this at Newsweek too, and it's not as people friendly as you think. Disabling ads is about brand-safety. Most brands don't want to be associated with tragedies, so you disable ads in order to protect your contracts.
Given money or user experience, most publishers will choose money every time.
It's Germanwings' first accident ever. I also live in Köln and fly with them frequently, but I'm not particularly concerned. Also, on a totally offtopic note, want to meet up?
We're Lavaboom, we make secure/private email, and have an office in Solution Space (right across the cathedral), feel free to come meet the (tiny) team. :)
What if you created an advertising platform for NGOs and relief organizations, research etc. based on relevant tragic events.
Wouldn't that be an ok way of still having advertising but for organizations that are potentially trying to solve the very problem the tragedy represents?
This is '9/11 preparedness' to a certain extent. Remember when that happened how there were no adverts anywhere for a week or so? The music changed too, no 'John Lennon' songs were played for a while.
This does need to be fine grained. Although the UK is adjacent to France and Germany the current disaster is not nationally significant in the UK in that there will not be days of mourning, people being quiet for two minutes, politicians laying wreaths etc. So it is only the readers in France and Germany that need to be 'spared' adverts on this story, the rest of the world can have normal ad-based service.
I suspect so, because the existence of that list got a lot of press at the time, and I think the presence of "Imagine" on the list got attention in its own right. So I think this list is likely what people would be thinking of in that context.
With a manually set flag. This needed an article? I was expecting some deep learning article about an AI that automatically detects when stories are too tragic for ads. No. Someone shoots an email to someone else and says "Hey, make sure you set the no ads flag on this one". Ok.
Is it really this, or is it that advertisers don't want their brand associated with negativity in general?
How they're doing it is interesting, but I think the analysis is weird.