Hacker News new | past | comments | ask | show | jobs | submit login

> it doesn't track that it had money in it or its location within the receivers infrastructure

If the customer mails an empty envelope, the merchant won't ship, so where is the problem?

If postal workers steal the cash but reseal the envelope... well these incidents do happen but are very rare. It can't be the major reason why "people don't mail cash". People mail valuable items all the time.

If a trustworthy merchant genuinely lose the envelope after delivery... well these incidents are also very rare. It can't be the major reason why "people don't mail cash".

If a fraudulent merchant "lose" the cash after delivery... as I said this is why we warn to not mail cash to untrustworthy merchants.

Again, "lack of tracking" is not why people don't mail cash even to trustworthy merchants. People don't do it because faster and more convenient ways of sending money exist.

> your instance to dismiss the possibility that companies can make mistakes

I DON'T DISMISS MISTAKES. I acknowledge they do happen. But they are rare and therefore don't matter as much as you insist they do. You gave me 3 examples of Tiger Direct refund problems, and yet that's only 3 out of thousands(?) of error-free orders. And these 3 all were eventually solved in the customer's favor, so none of them required a chargeback (had it been possible).

> Not all problems that require a chargeback are fraud.

That's not my point. My point is all of these problems (whatever they are: mistakes, frauds, etc) are rare to begin with. How many times to I have to explain it? You even confirmed it with your own life experience: you personnally issued only 2 chargebacks, ever.

Chargebacks are RARELY needed, period.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: