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wmf
on Jan 27, 2015
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Nvidia GeForce GTX 970: Correcting the Specs and ...
The customers aren't actually going to exercise the refund; the point of offering it is just to prevent backlash.
http://www.joelonsoftware.com/articles/customerservice.html
(scroll down to #7)
Someone1234
on Jan 27, 2015
[–]
I don't see the relevance here, but that article was actually really interesting. Thanks for the link.
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Search:
http://www.joelonsoftware.com/articles/customerservice.html (scroll down to #7)