Sweden runs almost exclusively on plastic and technology, so much so that even a lot of older people don't even get physical bills anymore.
To say "Europe is..." about anything is a pretty broad statement. Your one or two trips to a couple of european countries probably doesn't qualify you to make this statement.
It's true about some countries in Europe. Bulgaria, for example, generally has bad service and you're lucky if you can use card to pay for everything you buy during a day. This is not representative of even a majority of Europe, though.
Service is terrible, many places only accept cash, more accept debit cards, most don't accept credit cards.
Store hours are terrible.