> "I averaged about 8% in tips over 2.5 years. My niece, on the other hand, averages over 20%."
Can you clarify the circumstances here, namely:
- does she work in your bar? If not, how similar is the place she works (same city? Same type of neighborhood? Same type of services?)
- did you work the same hours / days / crowd demographic? (There may be a difference in tipping expectations on Wednesday mid-afternoon when people are getting a single drink after work, vs Friday night when they're getting multiple drinks and food and trying to impress their date.)
- were there significant changes in the surrounding area, such as a factory opening or closing, that changed customer demographics?
- are there other wait staff you can compare to that would show a pattern? For example, are women in your establishment generally better tipped than men?
Over time our clientele has changed (we intentionally changed it, mostly via pricing and what we carried, like nixxing 'Best Ice'), however that has just led to increased sales, rather than an increased percentage for her.
My nephew also works in the bar now, and he is tipped well, though not as well as my niece. I would venture a guess that the old crowd tipped women better than men, and the new crowd tips based mostly on service.
Can you clarify the circumstances here, namely:
- does she work in your bar? If not, how similar is the place she works (same city? Same type of neighborhood? Same type of services?)
- did you work the same hours / days / crowd demographic? (There may be a difference in tipping expectations on Wednesday mid-afternoon when people are getting a single drink after work, vs Friday night when they're getting multiple drinks and food and trying to impress their date.)
- were there significant changes in the surrounding area, such as a factory opening or closing, that changed customer demographics?
- are there other wait staff you can compare to that would show a pattern? For example, are women in your establishment generally better tipped than men?