Thanks Tim. I'm definitely not innocent when it comes to making assumptions on the internet. I feel like we've all come to expect a certain standard and forget that companies spend massive resources to provide for those standards where a smaller company may not be able to match up.
Definitely surprised me that this came from a backer through. We get this kind of response relatively often from people who buy on our website, and from that vantage point they don't know it's only 4-5 people in a small office somewhere. But crowdfunding was meant to empower the underdog after all.
That's a pretty great breakdown. When it comes to the actual costs of KS and crowd funding we did ok. Profit isn't the big goal with that as much as getting exposure / marketing and proving the market.
I think we were a net positive overall, but not by a big margin or anything.
Definitely surprised me that this came from a backer through. We get this kind of response relatively often from people who buy on our website, and from that vantage point they don't know it's only 4-5 people in a small office somewhere. But crowdfunding was meant to empower the underdog after all.
Glad you found it useful!