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all the issues he experienced seem like they would be quite obvious

It's the classic QA paradox. The typical hacker world view doesn't prioritize such feel issues enough. Even in today's UX focused world, stylus specific issues aren't widely understood. Combine the dynamics of the Asch conformity experiment, and it makes perfect sense.

https://www.youtube.com/watch?v=FnT2FcuZaYI




The typical hacker shouldn't be testing this device, then. I'm sure Microsoft has someone with the skills on their teams.


Yes, but did the management of the team realize the above, and did that manager make sure the team would work to produce good results in this area?


> The typical hacker shouldn't be testing this device, then.

Like, say, Gabe? :)




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