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What if Quality Journalism Isn't? (baekdal.com)
103 points by wasd on June 15, 2014 | hide | past | favorite | 46 comments



Journalism is publishing the truth that someone does not want told; all else is stenography and marketing.

We, the people formerly known as the audience recognize this. We can tell when we are being lied to. We can tell when the truth is being shaded to benefit the beneficiaries of the status quo.

If you hand us shit and call it ice cream we still aren't going to like it, on facebook or anywhere else. We know that our vaunted 'free press' is a bought and paid for lie. We know that much of what passes for journalism is a ham-handed attempt to manufacture social proof for the acceptance of the current order of things.

Burn it down. All the way down. We're going back to word of mouth, moderated by cryptographically attested pseudonymous identities because that will work so much better...


> Journalism is publishing the truth that someone does not want told; all else is stenography and marketing.

Well, it's certainly that, too. But journalism can also be about uncovering truths that hardly anyone knows about, or telling stories that help us understand the world.

> We're going back to word of mouth, moderated by cryptographically attested pseudonymous identities because that will work so much better...

You're probably being sarcastic, but even if word of mouth never passed straight out lies and total myths, journalism isn't just about reporting facts, but putting them in perspective. Perspective is necessary because there are simply too many facts for you to digest. A professional journalist hopefully keeps track of all pertinent facts of her beat, and reports the most important stories in context.

Word of mouth can, at most, be a data collection mechanism. In fact, word of mouth is one of the inputs a journalist works with; it certainly can't substitute the final product.


> Well, it's certainly that, too.

This is a version of a quotation, ""Journalism is printing what someone else does not want printed. Everything else is public relations." It is usually attributed to George Orwell, but it may be older: http://en.wikiquote.org/wiki/Talk:George_Orwell#Attribution....


This is a rant, but there's something to it. Seeing as how the article is about the New York Times, and how real "quality journalism" is bold, "publishing the truth that someone does not want told" here's some more about how the NYT is not as bold and independent a journalistic establishment as it might be:

http://www.huffingtonpost.com/2013/06/10/edward-snowden-nyti...

http://talkingpointsmemo.com/livewire/glenn-greenwald-michae...


Actually, both links point at a very serious debate among journalists, and at a very responsible handling of delicate issues. No one says journalism is about telling all the truth someone does not want told as soon as you know it.


Journalism is publishing the truth that your owners want :-) see the Barclay brothers and the Daily Telegraph. or the BBC bashing that both the Guardian and Murdochs papers do.

Funny how their lawyers jumped on Nadine Dories when she suggested that they published the expenses scandal to derail the cross party alliance on shutting down the tax havens in the channel islands.


That's why having more than one media outlet is important.


You aren't a day over 19, are you?

P.S. No, wait, I can't really tell, if you are being sarcastic or not, so sorry if you are.


Wow, I got pummeled there.

Ok, so maybe someone would care to explain, how the belief, that encrypted, anonymous and unaccountable news sources would be any better, than journalistic outlets whose profits depend on their reputation; how that belief is not infantile?

Why is it not possible, that groups opposed to transparency, like for example certain governmental organizations, would be able to join in the fun and flood the "encrypted, word of mouth, anonymous" space with their own opinions and propaganda?


Even if you were right, that comment was unconstructive. If you think someone's wrong, argue the other side, don't just call them names. And equating youth with stupidity is as dumb as it is rude.


I agree. I am not convinced that such a system is better. But I don't think the opinion expressed is infantile. Angry yes, difficult to convincingly argue, sure. But wrong? Who knows...


I was actually being quite intentionally sarcastic.

And I'm not 19 and haven't been for quite some time.

I basically treat HN the way Jenn Schiffer treats Medium, as a venue for satirical performance art.


The future of news is halfway between stratfor and private eye magazine. It should be written from an "out-universe" perspective, unlike the "in-universe" perspective of all current journalism, ie. it should treat the upper two or three layers of PR and realpolitik that cover every aspect of modern life as fictional, and skip straight to the real reasons for things: "control over regional energy markets", "elections in 2 years," "these two celebrities are both managed by the same agency and so they are having a fight to boost sales of celebrity A's new book" and so on.

Also it would ignore the news cycle.


But would people pay money to read this?

It seems that people don't want a factual news source. Especially not for celebrity coverage. It's the same reason that people flock to talk radio or fringe conspiracy sites: the truth is boring and/or depressing. It's the humor sites that come closest to the bone (the Onion, the Daily Mash etc).


It seems that people don't want a factual news source.

Ding ding ding! What we call news is mostly consumed for entertainment and identity-reenforcement/social currency, so that's what the news business serves up. It's made out of real-world events and facts, but the actual end product is to reality as "frozen dairy product" is to ice cream.


People seem to pay money for both private eye and stratfor. It's just a case of making them (a bit more) mass marketable.

Obviously this is easier said than done :)


The future of journalism is, imho, oceans of random trash (think Business Insider or the Daily Mail) on the one hand side, and rock star columnists and investigators (think popular bloggers like John Gruber or The Macalope) on the other.

To succeed as a syndication platform in this, methinks you either need to be very good at satisfying yourself with a fickle audience looking for subpar content while making numbers work in your favor, or syndicate the rock stars in razor focused channels (The Magazine or Flipboard) that your quality audience will value enough to stay around.

Whether traditional newspapers will survive this transition any more than music publishers is anyone's guess. I'm not holding my breath for most of them -- quality is simply too low.


I think your placing of John Gruber and theMacalope among the side opposite the "oceans of random trash" really says it all: the future of journalism is not two sides, it's just oceans of trash.

the future of actual journalism is probably something like Pierre Omidyar's new venture - Benevolent billionaires supporting actual investigative journalism because it provides some public good, and not expecting it to be profitable on a scale like big media houses such as the New York Times are expected to work.


and yet the Guardian (in Australia) which is owned by a trust spends the centre of its landing page real-estate on tacky opinion pieces to compete with local tacky opinion pieces.

Article such as "Can you <insert phrase> and still call yourself a feminist (immediate bingo if there reference is to sex/porn)" and "Twerking - everything you need to know" have begun to appear[1]

I am not sure if a Trust, or philanthropic entity solves the problem while we still refer to DailyMail or HuffPo as a 'news site'. 'Trash aggregator' would be more appropriate.

[1] Made up titles.


For a very long time newspapers and local television stations had a near monopoly on local media. That put them in a unique position to serve as a conduit not just for news but also for things like business advertisements, all of which was enormously lucrative. Many folks fell into the trap of thinking that because local reporting was highly needed and very popular that it was good. You see that in the way that newspapers and journalists are portrayed through most of the 20th century.

And then along came the internet, the king of all disintermediators. First local print news lost its readership and ad revenue, and many thought it was a matter of media, printed matter vs digital matter. Then over many years a lot of newspapers shut down, while others attempted to modernize and enter the digital age. And now we're at a stage where the truth is harder to hide from. The fact is that most journalism just isn't very good, and never has been. But when it was the only thing available it was better than nothing so it was consumed regardless.

Now the regurgitation of wire reports, simple duplicate coverage of a story, and uncritical passing on of news releases from 3rd parties holds no value. Those are things that rely on distribution, and in the internet age that is trivial. This puts into sharper focus the kernel of original, serious reporting that journalist do. And it turns out they have historically done very, very little, and even less of it of any serious value.

The problem isn't that print journalism uses an outdated media, the problem is that the vast majority of what used to pass for journalism is now largely redundant. And most traditional news organizations still don't realize this or understand that the news organizations which will be able to survive in the 21st century will be very, very different from those of the past, and not just old organizations with a few modernizations bolted on. That's a tough pill to swallow because it means both that most journalists have quite frankly not been doing worthwhile work, it also means that there is no place for the vast majority of traditional journalism jobs. People within the industry naturally flinch away from such hard truths, but it won't stop them from being true.


This is an extremely poorly thought out article. The core idea, that you can't be the best at something and still fail, is so naive that it ruins everything else that the guy says.


Yes, the important thing is getting good information to the right readers, for whom it is relevant. Counting absolute page views is in the interests of SEO wizards and social media specialists. They monetize through page views and spam is a legitimate tactic.

It's hard to measure engagement on a news site when someone doesn't "like" and "share" the story because they don't want to share it with their social circles. If only there was a site that kept track of personal bookmarks.


I don't care about the survival of newspapers from a financial or economic perspective, I care about the survival of newspapers from a social good perspective and it's not clear to me that targeted news can supply that since it filters out everything you weren't inclined to already view but was still important. If I bought a newspaper and it had a bunch of stuff in it I didn't care about, I might still pick it up and read an article or two if I got bored enough or was using the bathroom. With targeted news and a smartphone, I don't ever have to do that again.


He rightly criticizes newspapers for all thinking their only problem is getting their impeccable journalism to readers... but then talks only about ways of letting readers organize and select what they want to read--how is that different? If content is the problem, then ease of access is secondary.


I can imagine getting scared off by trying to address the quality issue- the Grey Lady is an institution, a lot of journalists aspire to work there, and journalism has been done in the One True Way for so long it's hard to imagine alternatives.

I remember reading a science article in Ars for the first time, and thinking "wow, this doesn't suck. I thought all articles about science sucked." There was even a link to the paper at the bottom! Ryan Paul wrote articles about programming and open source, and they were nuanced, coherent, and made sense. He could even program!

Still, this is all nerd shit, right? Real people don't care. Vox seems to be addressing this in other fields- you read an article about a speech (http://www.vox.com/2014/6/15/5812752/read-obama-s-full-speec... chosen by fair dice roll), the same article every other two-bit news outlet hammered together in 45 minutes. Then you go down to the bottom of the page, and you've got a bunch of explanations of every related thing. What, why, more details, links to rebuttals.

Still, politics is just nerd shit for innumerate white people. Real people don't care, right? Grantland writes sports articles with heat maps, diagrams, tactical explanations, as well as the usual platitudes about desire, and perfunctory examinations of the politics of sport.

Quality is an issue, and it's certainly becoming more pressing. As to whether or not people who are not insiders are interested in the opinions of subject matter experts over professional summarizers, we'll see. Not everyone wants to know more about everything, but everyone wants to know more about something sometimes.


Journalism forms a cornerstone of our democracies. It's function is as relevant today as it ever was (perhaps more so in the light of Snowden) so we better think carefully before we write it off.

But this is where I think the article falls short. I think if someone is interested in the wider world they will figure out how to get what they want from the newspapers of today. Some news agencies will be bad at it, and some will be good. That's just the nature of diversity.

But, to say that a small percentage of online news is relevant to me is only true if I don't go looking for the parts that interest me. This was never true, not even for the old dead-tree news.

Whilst I think things can be done to make digital news more engaging, I think the real 'problem' is to be found elsewhere in the ever sub-dividing space of our 'free' time.


Journalism thinks it forms a cornerstone of our democracies. But then it also seems to believe that we have democracy, which we plainly don't.

I like the article. It has weaknesses, but it makes some good points.

The bigger issue - to what extent should the media be about political empowerment - is another question.

I'd suggest current branding/advertising strategies are entirely about disempowerment, because they train consumers to think and act passively.

When you believe that politics is about voting for Product A vs Product B, which is almost like a Facebook like only it lasts a little longer, then you've already lost all your political power.

Traditional journalism was sometimes able to hold power to account. We're not going to that from clickbait intent/interest marketing. Can anyone imagine Buzzfeed breaking the next Pentagon Papers?

So who's going to hold power to account now? And how?


At the beginning of the article, the point seems, in line with the title, to be that the core problem is the journalism. By the end of the article, he seems to have come around to the conclusion that the problem really is the marketing and/or delivery, with the supermarket analogy, and especially with the example of ostensibly interesting things like the Takei video from the WP.

There were a lot of interesting points in this post, but they don't seem to add up to a coherent argument.


Tim Cook hagiography != world's best journalism

Neither is war propaganda. Or kowtowing to the government on the Snowden documents. The NYT is the shiniest outlet for establishment "news." At a time when the establishment is so rotten, even the NYT can't make it smell nice.


"You can't be the world's best and fail at the same time." Oh yes you can. You can be the best at providing something people don't want. You can even be the best at providing something people should want but don't. The NY Times is in the same boat as so many smart, literate, thoughtful, and educated communicators before them: either (1) dumb down the content, (2) fight the vain battle of trying to snaz up clever content with whiz-bang visuals and "Tweets" and whatnot, or (3) go out of business. Not a happy choice, but sometimes, when you're surrounded by swine, your pearls have no place to go.


Interesting read but I would disagree that prestige papers aren't like a brand. I use aggregators, mostly, but when I see articles from certain sources (e.g. NYT, Economist or CSMonitor) I'm more likely to click on those. That tells me that quality papers still have some value but maybe only because they have maanged to keep good journalists together.

I'm guessing the future will be individual journalists/columnists marketing themselves directly via aggregators.


So you could amost say that they are winning at journalism and failing at getting their journalism to readers.

The entire article is about how that's not true, but the conclusion was that's true and the way to fix it is for NYT to make a Flipgboard clone. That's actually a great idea, and maybe they already do that I don't know. I use HN to aggregate my news.


Doesn't the second part contradict the first? First part: "It isn't about delivering, your product sucks." Second part: "People have narrow interests, they want to see relevant content and you send them everything mixed up". It looks like the second part is about delivering after all - about better filtering in particular.


The issue is simple. I know what the times is. But I don't know why I would want to read the times. I use news aggregators because other readers seem to be the only ones to know how to deliver what I want to read . Reading the times directly feels like rolling the dice on finding interesting or important news.


But let me ask you this. If The NYT is 'winning at journalism', why is its readership falling significantly? If their daily report is smart and engaging, why are they failing to get its journalism to its readers? If its product is 'the world's best journalism', why does it have a problem growing its audience? You can't be the world's best and fail at the same time.

Of course you can. In fact, that's the normal order of things, because people don't want the best -- they want mid-lowbrow. Ask every starving genius writer/artist. If this logic were correct then crack is the "best" product in the world. Everyone who tries it wants more, so much so that it's physically hard to stop.

The sad truth is that quality and popularity rarely intersect, especially when it comes to intellectual "goods" or art. In fact, producing the best quality in those fields is almost a certain assurance of failure. I would say, "you can't be the world's best and succeed at the same time".

This is also why advertising is failing for newspapers. In a digital world where intent is paramount for advertisers, it's far more valuable to target your advertisers for when people are looking for something specifically, rather than the random 'I don't know what I'm going to get' that we see from the newspapers.

Advertising is failing for newspapers because the revenue it generates is lower than the cost of production, and the revenues are low because of competition with sites that have low production costs.

On social channels, we define what we are interested in by following people and brands that match what we care about.

Yes, and unfortunately quality newspapers and magazines are directed at people with broad horizons and open minds that trust the editors' choices. At people who think, "if the NY Times thinks it's newsworthy then I'd better read it". That actually used to work once.

Following The New York Times on Twitter is just like paging through a print newspaper. Each tweet is about something completely unrelated to the tweets before it. And this is the opposite of why people usually follow people and brands online.

Yes because people are crack addicts. That's what works in the market, but that's not necessarily what's "good" for us.

Today, the newspapers' editorial focus is to create random packages of news.

Yes, well unfortunately that's what the world is. A random package of events.

They are all over the place, and as such there is nothing that we as viewers can connect with. There is no momentum, passion, or reason for watching any of these videos.

With that I actually agree. Of course, if they were to create the journalism they really wish to, they'd fail even harder, but that's another matter.


> because people don't want the best -- they want mid-lowbrow. Ask every starving genius writer/artist

I am glad to read an article like the original post, about how the incentives of the world we live in distort the effects of the things we consume. I am distressed to read top comments like yours, which lazily declare that the world sucks because you're too smart. Even if you were right, and you're not, you wouldn't change anything.

For instance, your comment about '"intellectual goods" like art' is completely off the mark. Having dabbled in both music and writing, I have found that there's a huge difference in attitude between your stereotypical "starving artists" and people who produced art and music that the world actually liked, if only a little bit beyond their circle of friends.

Generally, the people who ranted the most about popular art were people who least understood how to craft music or writing that people wanted to read. This sort can often be found roaming university halls and earning degrees making art nobody actually wants. On the other hand, the guys who played at bars, or published stories in small magazines, almost universally had respect for the extraordinary amounts of talent in even the "lowest" books and music, even if they strongly disagreed with the value of the art. They also had very sharp analytical and critical minds when it came to the art in question.


The world doesn't suck or not. The world is. For me the world often sucks, and I realize that there is little I can do about it. I would if I could, and I try my best in my own small corner of it.

Because I was, for four years, a regular long form writer, and later a bi-weekly columnist, in the most prestigious weekly magazine supplement in my own small country, I can actually provide some first hand perspective. The newspaper the magazine belonged to was the NYT of my country, and "enjoyed" a readership of just a little over 100,000. That isn't enough to keep the paper going (it's still around, but it's uncertain for how long).

Obviously everything is on a spectrum. While I expressed myself in black and white terms in my first comment, my point is that there is little correlation between quality and success, and I stand behind it. The fact that some quality writers and musicians achieve some level of success -- some of them enjoy quite a great deal of it -- is not enough to change the overall picture. A newspaper isn't an individual writer or artists. It's a big business with very high costs. Modest success enjoyed by a writer is total failure for a newspaper, because a newspaper needs some specific measure of financial success in order to break even. For a newspaper, the outcome is often binary: live or die. It can't generate a side income like an artist could.

As to the last paragraph of your comment: I agree, but that has little bearing on the matter at hand. I love popular art, and I enjoy popular news outlets (like Gawker) immensely. But I wasn't saying that the people creating popular art aren't smart or talented. I was merely questioning whether highbrow art or journalism is economically viable. As far as art goes, we know the answer: it isn't. Pretty much every art museum in the world and every opera troupe is state supported. This may or may not be the case for journalism as the NYT practices it.

As a matter of fact, I'm not even lamenting the state of affairs. I was simply reeling against the assumption that popularity is any sign of quality; that's all.

To add a little more information about the paper business -- to those interested -- I'll explain that a newspaper survives by cross-subsidizing reporters. You maintain a bureau in France and one in Iraq. When there's something interesting going on in Iraq, people buy the paper to read about that. When something happens in Europe, people buy it for that. But the cost of the paper stays the same, and it's not a price anyone would pay for a single article. Once you unbundle the package and allow people to read (and generate revenue) for a single article, the entire business model becomes unsustainable. You simply can't pay for the guy in France with the little money generated by the guy in Baghdad. Saying something like "you should produce more interesting content" misses the whole point of how a newspaper works. You can produce all the interesting "content" in the world, but you still won't know what's going on in Europe or Iraq. You can't have "unbundled" beat reporting (although you can have unbundled, occasional, long-form magazine assignments), because maintaining eyes and ears somewhere requires a constant cost whether or not there are good stories there at the moment.


> if The NYT is 'winning at journalism', why is its readership falling significantly?

I don't understand how a paper that seems to have fired all its researchers and fact checkers can be considered winning at journalism. They continually cannot get the senators from certain states (North & South Dakota) and print unverified opinion as fact.

It is a bit simpler than that though. The NYT is no better than Fox News or MSNBC in its partnership. People don't like to continually read a paper that insults their beliefs in the editorial pages when I can just go to Yahoo and see what's going on.

The low for me was when a ND Senator (whom the identified as coming from South Dakota) has to set them straight on how a hunt in a National Park will save a lot of elk (kill a few vs. starvation), I realized they have no idea how nature or the national parks work and were unwilling to find people who did.


You're right, the NYT isn't perfect; far from it. They don't know many things they should, and they sometimes fall prey to their own biases. But they're still a lot better than MSNBC or Yahoo (I'm not sure how they can be compared to Fox News, which "reports" more fiction than fact, so it can't really be considered news at all). You can't really go to Yahoo and see what's going on. At best you'll get anecdotes collected by the news agencies, but they don't have the people to put it in context.


Fox News during the day[1] isn't terrible other than their love of the same "hot" story but their is really no difference between them and CNN these days. MSNBC is 100% pundits all the time to the embarrassment of NBC's actual news staff. If you mean the IRS or Benghazi as false stories then we would have a bit of a disagreement given the documents the gov has released and that whole e-mail story.

Yahoo is an aggregator for normal news and does have quite a bit of original content in selected verticals. I will say they point to local papers that tend to get it right. I don't see any advantage to the "putting it in context" when it is such a prejudice and not-very-well-facted-check lens. The NYT (like CNN) is riding on an old reputation.

CNN asked if a black hole could be responsible for a missing airline flight.

1) at night is a whole different story - everyone has pundits everywhere


Here in Norway newspapers more or less survive, although perhaps not with the younger generations. They are generally the best source if you want to follow up on local events.

How do Americans follow local news?


Newspapers that rely solely on local readership are doing okay. NYT is not one of those newspapers. They need national readership to sustain their size.


>How do Americans follow local news?

Local newspapers still dominate the local news field.


He should rewrite the title. I suggest...

10 Ways Journalism Has Changed You Won't Believe


...and you will be amazed at what happens next!


Quality Journalism = oxymoron




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