Gotcha. Thanks for following up on this. I lurk over on reddit rather than posting, but it looks like the commenters there came to similar conclusions.
The "up voters" on the submissions of this article far outnumber the "down voters." That's what matters, Matt.
That means the Reddit community found this leak informative and credible.
Spin spin spin, but people are learning. The only way out of this growing tide of tens of thousands of burned publishers speaking out is for Google to offer a minimal level of support and a phone number -- as all companies throughout history have done -- EXCEPT GOOGLE -- even ad networks of smaller size can afford to offer support. Google has no excuses.
Mark my words -- YOU WILL PROVIDE SUPPORT -- that will happen sooner or after Google's reputation has suffered badly. Google's choice.
I read through this thread and noticed so many very good questions simply ignored. You can't ignore this situation away. I like you Matt. I am sorry Google put you on this task because you look terribly foolish here.
Mr. Matt_Cutts, its interesting that you have not responded to questions as to why Google does not provide comprehensive reasons why they ban accounts, and why they do not have a simple and direct interface where publishers can deal directly with the adsense support team, also as someone who works for Google, your reactions are far from authentic and substantive - your responses amount to the same kind of fluff you and your webspam team seek to fight in SERPS. Your reaction deserves no ounce of credibility whatsoever until you start to address the pertinent questions being raised here. Look at the number of publishers who have had their accounts banned arbitrarily and all you do is turn up and tell us your colleagues are confirming the post is fake, seriously???, what can they say?and you tell us the leak has many typos and the terminology is wrong-- so you think that should suffice to debunk the leak , not quite - there might not be merit in the leak but there is definitely merit AROUND the story ....Google's monopoly is stinking to the sky and its the only company I know where customers are not king... let me guess, you will babble and jabber on with every other nonessential interest area of the story rather than addressing the burning questions that every publisher is asking
