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So, what exactly he should do?! Call you? Keep the data for ever and pay a visit to let you know that something bad is about to happen?!



Yes, he should call you. He should charge you enough money that it's worth his time to do that.

(I had a hosting service that my credit card started bouncing on delete some data a few years ago. I was furious. I'd paid them a bunch of money over the years, and they knew my phone number: if they'd called me after I didn't respond to their emails I'd still be their customer, and I'd still have that data).

For a backup service, I'd be perfectly happy for it to hold on to my encrypted data for a year after I stop paying, then charge me a hefty "recovery" fee (at least how much I should have paid for the time that I wasn't, and quite happily more).


If you run a kennel, and someone is a few days late collecting their dog, do you call them or shoot the dog?

Yes, I know the margins on pico dollar backups don't justify a call. But for a $50 / month plan, it's a lot more feasible.


The comparison is flawed. Would be better to ask what if you leave your dog for 6 months in a dog-hotel and the 7th month you don't show up?

I'm sure your dog will end up dead eventually or nowhere to be found.

That said I get your point. But rolling your own notification solution shouldn't be that much of a problem for technical people or people with deep pockets. Just hire a programmer to write an application that reads picodollars and if the predefined threshold is passed the program makes a phonecall/sends 15 emails/call the local authorities?!.




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