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>"The ones that get it the best are the ones that play tech support to many non-techie family members."

Right.

As I've related on HN before, I believe a pivotal point very early on in my career was seeing technology through the lens of my aging mother.

It completely opened up my perspective about tech in service of people.

I take your observation and my experience as evidence that this empathy and understanding can certainly be learned - it's a question of how to teach students and convince them that it matters.

>"Engineers brains just work and see the world differently than most people."

Sure, I get what you're saying, but I wonder how much of the negative side of that is self-fulfilling in teaching and ultimately being an engineer.

I'd like to think we can be excellent hammers without treating everything as a nail.




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