Believing that piracy is solely a Service problem is pretty naive or downright ignorant. Yes, some people pirate because other means of purchasing the content in question are inferior but lets face it: People will always prefer the free option
Nobody is saying it's solely a service problem - but that the current level of legit material isn't serving the full spectrum of available customers. Piracy will always happen, so if you wanted less pirates, one way is to better serve them.
