If it's "learn to use a VM or lose your job", coupled with a good computer basics course, I'm pretty sure he/she will be properly motivated.
I work at a megacorp that recently switched the local branch to terminal servers + virtual machines, not one has had any difficulty with the retraining, and the previous megacorp I worked for had a 70 year old using a pretty complex environment.
My grandmother went from being afraid of clicking a button to being a decent internet user, using both IE and Firefox (since her hospital's website didn't work in IE).
If it's "learn to use a VM or lose your job", coupled with a good computer basics course, I'm pretty sure he/she will be properly motivated.
I work at a megacorp that recently switched the local branch to terminal servers + virtual machines, not one has had any difficulty with the retraining, and the previous megacorp I worked for had a 70 year old using a pretty complex environment.
My grandmother went from being afraid of clicking a button to being a decent internet user, using both IE and Firefox (since her hospital's website didn't work in IE).