a couple weeks ago, my wife received an order from Banana Republic that was intended for a recipient in Newfoundland. the correct recipient's name was on the packlist inside the box but they showed it to the wrong person. likewise, my wife's actual offer took a few days longer to arrive, too. I suspect it was simple mistake inn the warehouse where an operator had two boxes, printed waybill stickers for both, and then slapped them on the wrong - already sealed - packages. I bet similar things happen regularly.