Something funny just happened that I wanted to share.
You've probably seen Yahoo's new Search Assistant. If not, check it out.
Well, I thought it's a pretty neat feature.
Until I just saw a young child use it, a regular Yahoo user, who was baffled at the recommendation popup and what it was for, thinking he had to click on one of the recommendations.
There goes the actual product, the search engine, out of the window. :)
It is soo easy to build in too many features. KISS
Just a week ago I was watching the Berkely course videos from SIMS 141 on YouTube. This one http://www.youtube.com/watch?v=KYbuDzvWr4s featured Dr. Daniel E. Rose from Yahoo! talking about User Experience Issues in Web Search.
Part of the video, which was recorded 2 years ago, he talks about some of their UI research and how they believe they can improve the interface a lot, primarily focusing on keyword suggestions to help people remember what they were really looking for when they might only remember part of it or something related. Ironically enough a day or two after I watched that video they launched this new feature.
Maybe they should have spent more time observing users. :)