It sounds like you misunderstand the 23andMe service. TESTS aren't conducted "through the internet" they're conducted in the 23andMe lab by analyzing your saliva and hence your DNA. Your RESULTS are available "through the internet", which is the equivalent of a clinic emailing you the results of your blood tests.
I think it's fair to question the validity of their technology (if the Illumina chips and matching algos are doing their job), but that's a different argument.
The technology actually isn't in question here; Illumina has entirely earned its preeminence in the field of DNA sequencing. That part of 23andme's process can be trivially duplicated in any sequencing lab, including the one a hundred feet thataway from where I'm sitting right now. Merely sequencing a genome and identifying SNPs is as close to a solved problem as anything in the explosively emerging field of bioinformatics.
What's in question is the validity of 23andme's analysis, and that's an entirely different matter. Bioinformatics is, again, an emerging science -- expanding at an amazing rate, to be sure, and full of enormous promise for the improvement of human health overall, but nonetheless still in its nascency. Treating bioinformatic analysis as an established part of medicine, to the extent of making "highly confident" (23andme's words, not mine) predictions of future medical concerns based on analysis of a relative handful of SNPs, strikes me as flagrantly optimistic at the very best, and potentially verging upon fraudulence at the worst.
That's the FDA's concern, and if anything it is only reinforced by the OP's experience. Were 23andme's analysis and predictions anywhere near the level of reliability the company claims on their behalf, it would not be necessary for one of their customers, having been terrified half out of his mind by the results of 23andme's analysis of his genome, to develop sufficient understanding of sequence analysis to replicate their process and identify their error.
Yup. It's a Sisyphean task. You can't protect a person from themselves.
The FDA should focus on requiring disclosure of relevant information and the accuracy of that information, rather than guaranteeing safety or making value judgments.
A person who makes life decisions based on tests conducted through the Internet is gullible.
No amount of government intervention will keep this person from a world of pain and misery.