> Why would he provide fodder to Google Helpouts product managers?
Because the article has no actual content and sounds like self-congratulatory fluff. It doesn't convince me that LiveNinja is better than Google's offering. It convinces me that the author of LiveNinja cannot actually point to one concrete thing that they do better than Google.
Because the article has no actual content and sounds like self-congratulatory fluff. It doesn't convince me that LiveNinja is better than Google's offering. It convinces me that the author of LiveNinja cannot actually point to one concrete thing that they do better than Google.