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>I’m pretty underwhelmed.

Why?

>This is more like a squeeze bunt back to the pitcher and you’re out at first base.

How so?

>What I’m seeing when I look at Helpouts is some of the exact same mistakes we made over a year ago, while our company was still in private beta.

For example?

>...you built Helpouts all wrong.

Go on...

>Will people buy some of these Helpouts? Yes. No doubt. But it’s not going to scale in the way you hoped. Not like this.

Like what?




Did he ever lay out concrete examples or reasons as to how Google is doing it wrong? I gave up digging through all the fluff.


I stopped reading pretty quickly in and then scanned through it... It doesn't look like he gave any real takeaway and it came off as just a veiled insult to google to me.


No.


I get the impression he would like to sell this information to Google, in an acquisition.




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