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I'm actually curious about what sort of mistakes Google is obviously making here besides being a competitor to LiveNinja. Did I miss something or is this post just vague trash talking?



Read it twice, not a single differentiator between the two products was named.


If he were to acknowledge the main differentiation he would lose a lot of Android users. Hangouts, will be integrated in all 4.4+ devices providing a huge direct market for Google. In just one service announcement, Google has successfully outsourced their support department.


It's a pretty dry post, it sounds like the author wants to talk to Google to see if they can "work together"


agree! it seems that he is just "running-to-dont-loose-the-company"


yeah. Seemed vague to me.




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