Right where most of the items have 0 responses and it's aimed at power users.

Maybe everyone who think they can easily one up Apple's award-winning-by-a-mile-over-the-rest-of-the-industry customer service should start making phones and show us all how it's done.

When Apple provides customer service directly, it's nearly always stellar, but their user-to-user support forums tend to vary between "deserted wasteland" and "noise factory".

Apple's philosophy is deliver a kick-ass experience, or if they can't, then do nothing at all. If they can't deliver as good of an experience as StackExchange at minimum, and ideally employ real staff to answer questions, they should archive the forums and advise users to take advantage of the rest of the internet.