> [Apple] saying [they] are not responsible for software ios upgrades
Fight them on this. If you read their iOS and iPhone EULA's, they disclaim all sorts of liability but don't disclaim iPhone hardware damage caused by iOS. I argued with them for three days after an iOS update bricked my phone (outside of its warranty period) but only after pointing out this issue in the EULA did they finally replace the phone free of charge (with a refurb that had a scratched camera lens and bad battery).
After that I sold all remaining Apple products I owned and am no longer a customer, after having been a user/customer since the Apple II days.
Fight them on this. If you read their iOS and iPhone EULA's, they disclaim all sorts of liability but don't disclaim iPhone hardware damage caused by iOS. I argued with them for three days after an iOS update bricked my phone (outside of its warranty period) but only after pointing out this issue in the EULA did they finally replace the phone free of charge (with a refurb that had a scratched camera lens and bad battery).
After that I sold all remaining Apple products I owned and am no longer a customer, after having been a user/customer since the Apple II days.