While I agree with that statement in general, I couldn't quite make out what you meant by it in this context.
Are you saying "good" = "most of the times your Google messages will go to the intended recipients" and "perfect" = "all of the times your messages will go to the intended recipients"?
Good means that GTalk is really, really good. Perfect means that it will never have a bug.
Nobody is talking about that this is some acceptable status quo. It's a bug and it will be fixed. If past performance is considered, it will be fixed fast.
But GTalk isn't 'really, really good' from my perspective/experience.
- Multiple sign-ins cause issues all the time (Gtalk in GMail, GTalk on the phone/tablet is already enough to cause it to go nuts and send messages here or there, seemingly random). It _could_ allow me to specify what I prefer (XMPP should support that), but it doesn't.
- Loses messages all the time (every ~10th message doesn't arrive. My wife and me stopped using it for anything of value because of this)
- Hangout. The "We don't like XMPP anymore, want to force you to use G+ and .. have the most ugly show-me-some-comic-bubbles interface to make the transition extra smooth" app
Actually I wouldn't be surprised if the issue is hangout, not GTalk-the-original-xmpp-thing.
Sorry, but I disagree with your choice of adjectives.
You are reducing what happened today to a mere "bug", which is the way Google (or developers) would look at it. Instead, approach it from the user's POV. Having your financial, personal, professional, secret or illegal (yes, I'm sure there will be that too) communications sent to multiple random people is more than just a bug.
I agree GTalk is "really, really good" like you say, but then what happened today also should "never, ever happen".
Consider that statistically it can happen to any other messaging service provider. And switching to other instant messaging service won't offer you additional protection due to that the core problem (it is impossible to guarantee zero bugs without huge overheads) is the same for all services.
All bugs are not created equal. Complete privacy violations in the core functionality of the app are unacceptable. They need to be made aware of that. "It was a computer bug" is a poor and intellectually dishonest excuse coming from a company that takes pride in hiring some of the best engineers in the world.
nope. a trusted chat system can have bugs. just not THIS KIND of bug. the architecture should make these kind of bugs non existent. with email you don't see these kind of things happen, with dns lookup you don't see these things happen. WTF is up with google here?
While I agree with that statement in general, I couldn't quite make out what you meant by it in this context.
Are you saying "good" = "most of the times your Google messages will go to the intended recipients" and "perfect" = "all of the times your messages will go to the intended recipients"?