I'm not a big fan of the huge menus, but every time I've had to use the Wake site I've been able to find what I need pretty quickly.

One improvement would be an auto-complete feature on the main search box, but I think I'm in a pretty small minority that would benefit from that.

I agree completely, on both counts. I think I've used it for the few things I use it for, enough times to have just memorized what's where. It's definitely a huge improvement over the old site, regardless!