My work (a ~9000-strong ASX50 company) puts/used to put each and every one of us Engineers through a day-long 'Working Smarter with Outlook' course. It'd run the gamut from Outlook's structure and how to get the most out of it (eg: telling you to piss off the various locational icons such as calendar, journal, etc. in the bottom-left and use the folder tree instead), tips to get the most out of appointments, using your calendar to fill your day up and keep focused on tasks, to inbox management.
For inbox management, they preached the '4 D's' of inbox - Do, Defer, Delegate, Delete. It works quite similarly to what this link is describing, though including delegation helps include the managers who need to dish out work to their team. I've always found this to be a pretty powerful tool, and it seems many of my managers use it too. We've found that it's helped them get a hold of the 'inbox noise' they often get bombarded with, given the overuse of CC.
It's a lot of work to set up, but I encourage everyone to try one of these approaches. Blocking out a chunk of your time and burning through emails without any time spent on each of them is a really liberating feeling and helps deliver this zen-like focus on your other tasks. I think it's the fact that you're structuring your entire work schedule by doing it which helps so much.
For inbox management, they preached the '4 D's' of inbox - Do, Defer, Delegate, Delete. It works quite similarly to what this link is describing, though including delegation helps include the managers who need to dish out work to their team. I've always found this to be a pretty powerful tool, and it seems many of my managers use it too. We've found that it's helped them get a hold of the 'inbox noise' they often get bombarded with, given the overuse of CC.
It's a lot of work to set up, but I encourage everyone to try one of these approaches. Blocking out a chunk of your time and burning through emails without any time spent on each of them is a really liberating feeling and helps deliver this zen-like focus on your other tasks. I think it's the fact that you're structuring your entire work schedule by doing it which helps so much.