Possibly inconsequential but you have one right here. I've called a suicide hotline more times than I can remember. They don't tell you something resulting in some great epiphany. What they do is talk to you. Simply talk to you, hear what you have to say, keep you on the line and make you feel heard. That's all I needed to calm down. Maybe that's what most people need. No suicide line has ever sent me a form asking if they've done a good job. I imagine they are constantly swamped.