> They got a response pretty quick in the forums, why should it be any different if you call / email?
Because:
> The contacts that journalists have can usually give a quick off the record "that's not correct" and kill a story like this.
Note the "off the record" part. You can't do something like that with forums; whatever you write there is public and will be regarded as official statement of the company, whether it is or not.
Because:
> The contacts that journalists have can usually give a quick off the record "that's not correct" and kill a story like this.
Note the "off the record" part. You can't do something like that with forums; whatever you write there is public and will be regarded as official statement of the company, whether it is or not.