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> “That’s just not acceptable,” said Matt Cain, an analyst at Gartner, the IT consultants. “It was poor thinking-through of a code change. In a corporate environment, you can’t just tell your CEO it was bad luck.”

And that's the sad part. In a corporate environment, you need to go tell your CEO that it was your subordinates fault, for being incompetent, that your $1 mio e-mail infrastructure went belly-up for a whole day, and it took three man-weeks in overtime to fix it, and that the subordinate was fired, and that you're going to spend $5k hiring a new guy, who's probably less qualified.

On the other hand, to say that the corporations zero-maintenance $50/year Google accounts was down for an hour, and it was bad luck, is just plain unacceptable. That's obvious.




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