The snark is shorthand for the observation that you don't seem to have bothered to look into your own question, and judging by your reply, it sounds like you still haven't. If you had, you'd likely find that academic administration is actually much more complicated than keeping enrollment records (in the days of yore, this would have been done by clerical staff). Sorry if that hurts your feelings.
I have. I asked a question. It's considered a valid move in many places.
I know enough about the Internet to know I'm not going to find my answer on it. Google searches will be full of puff pieces, job descriptions, all sorts of other things. It's hardly going to have an "insider's apology for college administrators" with the detailed breakdown of Bob the Administrator explaining exactly why and how he does nothing all day. (That search, by the way, leads back to the article in question, as the sixth link, after the first five are essentially garbage. Google being what it is, YMMV.)
This may shock you, but Google's ability to amplify certain types of signal above the noise are inexorably bounded by the cruel mathematics of the web
Besides, I'm going to guess based on your tone that you would have found reason to complain if I had spent three hours on Google, then dared to pontificate an answer based on indirect experience on the unreliable web.
So you don't have any experience in the area, and you don't want to do any cursory research to figure out what a university administrator does, but you do want the juicy details of an "insider's apology" that confirms your suspicions (yes I know it's just an innocent question, the kind that college kids ask about CEOs) that they do nothing all day.
Look, you're being a jerk. Not every question need be a rhetorical attempt to prove a point.
The OP clearly had an honest question, was open about his bias, and invited rebuttal of his bias. I'd actually say it's one of the best, most open comments I've ever seen on HN, and yet somehow you are intent on reading into it an ulterior motive.
