If the car in question were the probably most hot software in town and the user wants to change the photos on their profiles, I'd find it very interesting if they kept the discipline to focus the whole team away from such a low-priority change and into the priority of keeping it the most hot software in town.
Let's keep in mind that OpenAI is a small company (in people terms), and they are fighting toe to toe with Google.
Heck, if they mess up a quarter they are probably dead.
Besides the fact you're completely shifting the goal post here on analogies, changing email address is a pretty normal feature of any service pretending to be serious. Also, you seem to have the belief it is impossible for such a large company with such investment to work on multiple things simultaneously.
Let's keep in mind that OpenAI is a small company (in people terms), and they are fighting toe to toe with Google.
Heck, if they mess up a quarter they are probably dead.