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You missed their primary purpose: To provide cover for whatever half-assed idea an exec came up with. If the CEO of my automobile company wakes up one morning with the zany idea to cut costs by only including 3 wheels with the purchase of a car, if he just goes ahead and does it, the investors will call for his head when customers stop buying our cars and instead purchase our four-wheeled compeitors. But if our CEO hires Deloitte, they'll make a bunch of reports and excel sheets that show why 3 wheels are the best idea ever. If he wanted to add an extra wheel, there'd be a bunch of reports on the superiority of 5 tires. If he decides to switch back, hire the consultants, they'll dutifully report on how 4 tires was the right amount all along. It's all just an accountability shell game.


Ah yes the un-accountability machine at work.

https://en.wikipedia.org/wiki/The_Unaccountability_Machine

I do like this take. I'm a cynic at the core but I've been trying to see the slightly less cynical side of things lately.

> they'll make a bunch of reports and excel sheets

Reminds me of a dilbert comic where he says the excel sheet is full of errors and incorrect data but it doesn't matter because no one will look at it again unless it reinforces a decision mgmt has already made.




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