INAE in internet behaviour, but I can clarify what I meant: I think of a troll as having malicious or mischievous intent, whereas I was speaking to people who are genuinely trying to add signal, but may not have the experience or depth of knowledge to do so effectively given the nature of an open Internet discussion.

Isn't "trolling" intentional? If it's just because you don't know better, it isn't trolling.

"Trolling" is a term of perspective, if you are witnessing the trolling then you have no information about the original intent.

I was referring to trolling as something one does, rather than troll as something one is.