You can't fault people for using a popular service that's advertised as safe.
Maybe the solution is laws requiring prominent disclosure of high-impact practices like this. How many people would use Youtube if the sign-up page said, in bold red letters:
WE CAN AND WILL DELETE USERS' ENTIRE ACCOUNT AND LIVELIHOOD AT ANY TIME.
YOU WILL HAVE NO RECOURSE OR EXPLANATION.
WE DON'T REALLY EVEN EMPLOY HUMANS FOR CUSTOMER SUPPORT.
Maybe the solution is laws requiring prominent disclosure of high-impact practices like this. How many people would use Youtube if the sign-up page said, in bold red letters:
Only half joking.