I think people right now are way too willing to surrender their own judgment. AI is an example of this, but there are many others: restaurant ratings, movie metascores, political polls, college rankings, engagement metrics, etc. These kinds of data should be a part of decision making, but not all of it. Otherwise, you get this passive, "who cares" mentality that the author describes.
I have no problem with people using data per se; I dislike people using data blindly, without thinking about the collection/analysis methods, personal preferences, etc.
