Of course it is true. The thing was 90% of Amazon engineers made far more money at their job while essentially doing typical enterprise software work. This money led them believe it is some creative work. And now those task management and time monitoring tools are catching up to Amazon IT workers so they are realizing it is similar to another low end IT job/ factory work.
The pay and benefits at Amazon always seemed to offset the shit work/life balance and on-call rotation. What a gauntlet that was. The only engineers that got recognition were those that fixed high profile bugs, preferably after hours. Shipping a feature was always just "business as usual"