In the past I’ve been happy with the irs. One year I had to sell a domain to Sony because they trademarked it and so I could no longer use it for my initial purpose. I got a decent amount of money and included it as income. A few years later I got a letter from the irs saying it should have been classified in some other manner and here is your refund.
But lately they’ve been terrible. With every correspondence i send I get a letter months later saying they got my letter/form/etc but haven’t had time to review it yet. This goes on for over a year before it’s resolved. They’re sitting on lots of refunds for me…
2 years ago my eFile was rejected because one of my dependents was already claimed. I have 3 dependents, and they offered no way for me to figure out what happened. The internet told me to file a fraud claim with the government and send that to the IRS, which I did and received no response. I had to print and send my taxes that year. They cashed my check immediately, and about 9 months later I was able to log in and see that I owed 0. That was it. I suspect they did nothing, but future returns were eFiled just fine.
But lately they’ve been terrible. With every correspondence i send I get a letter months later saying they got my letter/form/etc but haven’t had time to review it yet. This goes on for over a year before it’s resolved. They’re sitting on lots of refunds for me…