Legislation usually tries to catch up with technology. In the times when people paid cash at a ticket office and they would not have had hundreds of options many of the things mentioned would not have happened - life was slower, there were fewer options, reputation was more important.

Would it have been possible for legislation to change faster? Probably, but that's politics, deciding together what is the next things to solve while having different opinions and many things to solve.

It is not bad they try to fix it, am I personally sure this was the most important? Not sure. There are many horrible things out there when some group takes advantage of another one...