I have stopped using Amazon all together >1 year ago. Prime Video is as shitty as it gets and most stuff ordered on Amazon is Chinese shovelware in the same rankings as Temu. I give exactly zero shit about same day delivery in 99,99% of the cases.
Amazon shines in customer support though.
Search & categorization is entirely broken, the webshop experience is absolutely abysmal. Just order from better online stores. In Germany, I found these (surprisingly ok):
Then, buying specialized stuff on the actual website is often a decent experience. Just price hunt on sites like Idealo (attention though, Axel Springer!) and proceed to the specific stores from there.
I explicitly avoided mentioning Otto as alternative to Amazon although it is technically the closest. While their shop is ok, prices and customer experience are horrifyingly bad (especially returns and delivery). For an unbiased view:
Amazon shines in customer support though.
Search & categorization is entirely broken, the webshop experience is absolutely abysmal. Just order from better online stores. In Germany, I found these (surprisingly ok):
- Kaufland --> https://www.kaufland.de
- Galaxus Deutschland --> https://www.galaxus.de
- Lidl --> https://www.lidl.de (Schwarz IT is building a European Cloud btw!)
- ShopApotheke --> https://www.shop-apotheke.com/
- Home24 --> https://www.home24.de/
Then, buying specialized stuff on the actual website is often a decent experience. Just price hunt on sites like Idealo (attention though, Axel Springer!) and proceed to the specific stores from there.
https://www.idealo.de/ --> https://www.shop-apotheke.com/
I explicitly avoided mentioning Otto as alternative to Amazon although it is technically the closest. While their shop is ok, prices and customer experience are horrifyingly bad (especially returns and delivery). For an unbiased view:
https://www.otto.de/