It was made apparent right after the IPO. Our team got a new VP in charge who changed the mantra from practitioner-first to enterprise-first. Soon after they then laid-off anyone not working on enterprise features. It was a sad death of a great company culture. Mitchell left around the same time which, IMO, speaks volumes.
The older I get, the more I'm convinced that practitioner-first is the only reasonable way to drive a product's features, while enterprise-first is the only reasonable way to drive a company's revenue.
Which is to say strong sustainable products need both.
... but ffs don't let the entire company use enterprise as a reason to ignore practitioner feature requests.
