The advertisers couldn't care less about operational chaos at Twitter. They care about bad press. If Twitter was a lesser known company or Elon Musk wasn't a political enemy of liberal journalists, there would have been minimal revenue loss. This had nothing to do with the layoffs. Twitter would have the exact same problem even if they kept all the employees.
>The advertisers couldn't care less about operational chaos at Twitter
I wasn't referring to operational chaos or layoffs. I was referring to social chaos—you know, all of the controversial "free speech" stuff.
You could certainly characterize it all as merely political. But many would say (do say) that the kind of speech, disinformation, etc. that now occurs regularly there is much more than that.
Obviously, you're free to disagree, but then that leads to a somewhat tedious and unresolvable discussion wherein we debate what other people actually think or how much hate speech occurs; or we disagree over semantics of the "who decides what's hate speech?" variety.
Overall, I think most would agree that things changed under Musk. Some call it free speech. Some call it hate speech. But, whatever side you choose, it's controversial by definition. Advertisers, especially those serving a "general audience", tend to not like controversy.
Everyone has the right to choose and, among those with that right, are advertisers.